Matia Bussey
Midland
Summary
Leadership-driven business professional known for building strong teams, earning customer trust, and driving performance through disciplined execution. Brings a relationship-focused approach to uncovering customer needs, delivering tailored solutions, and creating consistent, high-quality client experiences. Recognized for follow-through, accountability, and the ability to motivate teams while remaining focused on exceeding targets, long-term growth, and partnership.
Overview
4
4
years of professional experience
Work History
Business Development Representative
Sherwin Williams
Collingwood
03.2025 - Current
- Lead consultative B2B sales across a defined territory, partnering with residential repaint professionals, contractors, property managers, and commercial clients to uncover customer paint points, provide tailored solutions and clearly link the value of partnering with Sherwin-Williams.
- Drive improved customer business outcomes by solving pain points for customers through leveraging Sherwin-Williams business tools.
- Own territory execution by prioritizing accounts, building pipeline and reinforcing new purchasing habits through consistent value-based conversations and disciplined follow up.
- Partner closely with store leadership to train and support junior team members, share best practices, motivate and implement repeatable sales and service system to improve consistency, execution and customer service.
- Build strong, trust based customer partnerships by consistently doing what you say you will do and positioning Sherwin-Williams as the long term and dependable brand of choice.
- Proactively identify, prospect and convert new business opportunities by targeting high potential accounts through consistency and value based conversations.
Market Manager
Sherwin Williams
Orillia
03.2024 - 03.2025
- Lead the team to achieve #1 in percent of gallon growth in Canada finishing at 143% of budget, finishing the year as well with 117% of budget, and increasing premium gallon purchases by 41.9%
- Led day to day store operations ensuring consistent execution, operational efficiency and a high standard of customer service.
- Recruited, coached and developed high performing team through performance management, goal setting, motivating and ongoing feedback.
- Managed labor planning and scheduling to align staffing with business demand, optimize coverage and support both employee development and exceed customer service expectations.
Management Trainee
Sherwin Williams
Barrie
11.2023 - 03.2024
- Quickly succeeded in a new industry by applying prior retail management experience to Sherwin Williams operations, customer service standards and sales processes.
- Demonstrated strong learning agility and coachability, consistently seeking feedback and adapting quickly to best practices.
- Leveraged transferable skills in customer experience, organization and team support to contribute positively to the team.
- Quickly learned that cold calls and conducting lead generation calls were a strong suit of mine.
General Manager
Ym Inc - Suzy Shier
Cookstown
11.2022 - 11.2023
- Led a full store turnaround, elevating the location from B-volume to A-volume through focused team leadership, customer engagement, high standards and disciplined execution.
- Drove consistent achievement of sales targets by coaching customer-facing behaviour, improving conversion, lines per transaction and dollar per transaction.
- Managed all aspects of day to day operations including scheduling, HR, coaching, leading by example, asset protection, merchandising changes.
Manager - Flagship Location
Reitmans
Newmarket
05.2022 - 11.2022
- Led a flagship store environment, upholding brand standards, operational excellence and a consistently elevated customer experience in a high-visibility location.
- Consistency executed sales targets through building and coaching a diverse team.
- Oversaw inventory management and replenishment to maintain stock levels.
- Ensured compliance with company policies and procedures in daily operations.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
Business -
Centennial College
Scarborough, OntarioSkills
- Team Leadership & Development
- Adaptability & Dependability
- Performance Coaching
- Accountability & Follow-Through
- B2B & D2C Sales
- Territory & Account Strategy
- New Business Development & Prospecting
- Customer Relationship Management
- Value-Based Customer Conversations
- Budget Management
- Operational Planning & Execution
- Team Motivation & Engagement
- Planning, Prioritization & Execution
- Cross Functional Collaboration
- Territory management
- Market analysis
Affiliations
- Women’s Network ERG - The Chair
- Toronto Metro District Advisory Board - Member
- Create Your Possible Network - Member
- Focus Group - Member
Timeline
Business Development Representative
Sherwin Williams
03.2025 - Current
Market Manager
Sherwin Williams
03.2024 - 03.2025
Management Trainee
Sherwin Williams
11.2023 - 03.2024
General Manager
Ym Inc - Suzy Shier
11.2022 - 11.2023
Manager - Flagship Location
Reitmans
05.2022 - 11.2022
Business -
Centennial College