Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mathushani francis xavier

Toronto,Canada

Summary

To obtain a position where I can excel in my personality and assist in the growth of the company.

I am a dedicated professional with extensive experience in both management and culinary roles, highly skilled at inventory control, customer satisfaction, and maintaining quality standards. My background in the food service industry has honed my ability to work efficiently under pressure and collaborate effectively with teams.

Overview

16
16
years of professional experience

Work History

Cashier/shift manager

Soul Restaurant Canada
Toronto, Canada
01.2017 - Current
  • Supervised a team of 5-10 employees during shifts to ensure smooth operations
  • Handled cash register operations, processed transactions, and maintained accuracy in sales reporting
  • Implemented inventory management techniques, resulting in a 15% reduction in waste
  • Trained new hires in customer service and cash handling procedures to ensure consistency
  • Organized the shift schedule to optimize staffing levels and improve efficiency
  • Resolved customer complaints and issues, improving customer satisfaction scores by 20%

In charge of Salad and Deli Station

I.L. Creations Canada
Toronto, Canada
01.2016 - 08.2021
  • Oversaw daily operations of the salad and deli station to maintain quality and efficiency
  • Managed ingredient inventory for the salad and deli station, ensuring freshness and preventing shortages
  • Trained team members in food safety standards and proper food handling practices
  • Executed special event orders, coordinating with kitchen staff to meet customer requirements
  • Collaborated with team members to design and enhance menu offerings for customer satisfaction

Cashier/Drive-Thru

Tim Hortons
Toronto, Canada
01.2015 - 01.2017
  • Supervised shift operations as a cashier, managing a team and ensuring customer satisfaction
  • Handled cash and drive-thru transactions accurately, maintaining efficiency during peak hours
  • Trained and mentored junior staff in food handling and customer service practices, enhancing overall team performance
  • Resolved customer inquiries and complaints promptly, achieving a significant improvement in service ratings

Food Service Assistant

Bakerberry's Ltd.
Toronto, Canada
01.2013 - 01.2015
  • Provided exceptional customer service, ensuring a welcoming atmosphere for patrons
  • Assisted with the preparation and presentation of food items, maintaining high quality standards
  • Monitored and maintained cleanliness and sanitation standards in the food preparation area
  • Conducted end-of-day financial reconciliation and prepared daily sales report
  • Collaborated with kitchen staff to streamline food service operations and reduce wait times

Catering helper

Absolutely Famished Catering
Toronto, Canada
01.2012 - 01.2015
  • Assisted chefs in food preparation and service for large scale events
  • Ensured all catering equipment was cleaned and properly stored after events
  • Coordinated with wait staff to ensure timely delivery of dishes to guests
  • Assisted in unloading catering supplies and setting up for events

Secretary Assistant

Finch Public School
Toronto, Canada
01.2012 - 12.2012
  • Photocopied, distributed memos and organized school materials

Care Giver

Oblate Mary Immaculate House
, Sri Lanka
01.2009 - 12.2010
  • Assisted with personal care and homework for orphaned children

Education

High School Diploma -

Monsignor Fraser College
Toronto, ON
01.2014

High School Diploma -

Francis Libermann Catholic High School
Toronto, ON
01.2012

High School Diploma -

MN/St. Xavier Girls College
Sri Lanka
01.2011

Skills

  • Microsoft Office
  • Internet
  • Excellent organization
  • Communicational skills
  • Fast learner
  • Punctual
  • Honest
  • Works well independently
  • Works well in a team environment

Languages

  • English
  • Tamil

Timeline

Cashier/shift manager

Soul Restaurant Canada
01.2017 - Current

In charge of Salad and Deli Station

I.L. Creations Canada
01.2016 - 08.2021

Cashier/Drive-Thru

Tim Hortons
01.2015 - 01.2017

Food Service Assistant

Bakerberry's Ltd.
01.2013 - 01.2015

Catering helper

Absolutely Famished Catering
01.2012 - 01.2015

Secretary Assistant

Finch Public School
01.2012 - 12.2012

Care Giver

Oblate Mary Immaculate House
01.2009 - 12.2010

High School Diploma -

Monsignor Fraser College

High School Diploma -

Francis Libermann Catholic High School

High School Diploma -

MN/St. Xavier Girls College

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Mathushani francis xavier