Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mathilde Amistad

Calgary,AB

Summary

Dedicated custodian with experience at Hallmark Housekeeping Services, skilled in cleaning and sanitizing while promoting customer satisfaction. Proven ability to train staff and enhance green cleaning practices. Known for strong client communication and dependable work ethic, ensuring safe and hygienic environments. Committed to maintaining high standards of cleanliness and safety.

Professional custodian with solid expertise in maintaining clean, safe, and orderly environments.

Overview

6
6
years of professional experience

Work History

Custodian

Hallmark Housekeeping Services
01.2024 - Current
  • Maintained cleanliness and organization in assigned areas, ensuring high standards of hygiene and safety.
  • Collaborated with team members to develop efficient workflows, improving overall service delivery quality.
  • Followed safety protocols and safe use of protective gear to prevent injury to self and others.
  • Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
  • Checked in and stocked inventory throughout facility.
  • Assisted in inventory management to ensure adequate supplies were always available for custodial needs.

Custodian

GDI Integrated Facility Services
03.2022 - Current
  • Assisted in training new staff on proper cleaning techniques and safety protocols for optimal performance.
  • Led initiatives to enhance green cleaning practices, promoting sustainable methods within the housekeeping operations.
  • Enhanced customer satisfaction through proactive communication regarding facility cleanliness standards and concerns.
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Monitored waste disposal processes to comply with environmental regulations and promote sustainability initiatives.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Kept building spaces premises clean inside and outside.
  • Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.

Health Care Aide

Wong May
03.2020 - 03.2022
  • Provided compassionate personal care and assistance to clients, enhancing daily living activities.
  • Monitored health status and reported changes to medical professionals, ensuring timely interventions.
  • Assisted with mobility and transportation needs, promoting independence among clients.
  • Developed and maintained positive relationships with clients, fostering trust and engagement.
  • Reduced patient anxiety through effective communication and active listening skills.
  • Supported patient nutrition needs by preparing meals according to dietary restrictions and preferences.
  • Administered medication as prescribed by healthcare professionals, ensuring adherence to schedules and dosages.

Education

Health Care Aid

ABM College
Calgary, AB
09-2019

Skills

  • Cleaning and sanitizing
  • Work independently
  • Responsible and dependable
  • Customer service
  • Damage reporting
  • Groundskeeping
  • Chemical handling
  • Employee training
  • Physical stamina
  • Client communication

Timeline

Custodian

Hallmark Housekeeping Services
01.2024 - Current

Custodian

GDI Integrated Facility Services
03.2022 - Current

Health Care Aide

Wong May
03.2020 - 03.2022

Health Care Aid

ABM College
Mathilde Amistad