Summary
Overview
Work History
Education
Skills
Languages
Award
References
Timeline
Generic

Mathieu Vienneau

Moncton,NB

Summary

Results-driven Sales Specialist with 2+ years of experience in automotive sales. Proven ability to exceed sales targets, foster customer loyalty, and lead by example in delivering outstanding customer service. Recognized for exceptional leadership in guiding and mentoring colleagues, contributing to team success. Currently ranked among the top 3 sales performers and customer satisfaction in Canada at Infiniti Canada. Passionate about providing tailored solutions that meet customer needs while driving business growth and long-term relationships.

Overview

6
6
years of professional experience

Work History

Sales Specialist

Infiniti
Moncton, NB
02.2024 - Current
  • Ranked in the top 3 in Canada, receiving the Gold Order of Distinction award for excellence in sales and customer service.
  • Consistently exceeded monthly and quarterly sales targets
  • Trained new staff on sales techniques and customer service standards.
  • Built and nurtured a loyal customer base by providing personalized service, product knowledge, and after-sale support.
  • Resolved customer complaints in a timely manner.
  • Maintained updated knowledge of industry developments and competitor offerings.

Sales Specialist

Rallye Motors Nissan
Moncton, NB
03.2023 - 02.2024
  • Recipient of the Club Excellence Award from Nissan Canada, recognizing exceptional customer satisfaction and dedication to delivering outstanding service.
  • Delivered top-tier customer experiences, resulting in repeat business and customer referrals.
  • Conducted product demonstrations and consultations, guiding clients to purchase vehicles that met their specific needs.
  • Trained new staff on sales techniques and customer service standards.
  • Resolved customer complaints in a timely manner.

Warehouse Worker

Canadian Tire
06.2021 - 02.2023
  • Assisted in inventory management, order fulfillment, and ensuring stock levels met customer demand.
  • Contributed to optimizing supply chain processes, reducing errors, and improving operational efficiency.
  • Developed strong product knowledge that improved customer service and supported in-store sales staff.

Team Member

Taco Bell / KFC
05.2019 - 06.2020
  • Delivered high-quality customer service in a fast-paced environment, consistently exceeding service standards.
  • Managed customer orders, ensuring timely and accurate delivery, and maintaining cleanliness and safety standards.
  • Trained new employees on product knowledge, service expectations, and operational procedures.

Education

High School Diploma -

Odyssée High School
Moncton, NB
01.2022

Skills

  • Sales & Negotiation: Proven ability to close deals and exceed sales targets consistently
  • Employee training and development
  • Customer Relationship Management (CRM): Expertise in developing and maintaining long-term client relationships
  • Product Knowledge: In-depth understanding of automotive industry trends and features, particularly in luxury vehicle sales
  • Team Collaboration: Ability to work well within a team while fostering a competitive but supportive environment
  • Problem-Solving: Skilled at identifying client needs and tailoring solutions to ensure satisfaction and loyalty
  • Time Management & Organization

Languages

English
Native/ Bilingual
French
Native/ Bilingual

Award

-Gold Order of Distinction, Infiniti Canada (2025), Awarded to top 3 sales specialists across Canada for exceptional performance in sales and customer service.

-Club Excellence Award, Nissan Canada (2024), recognizing exceptional customer satisfaction.

References

References available upon request.

Timeline

Sales Specialist

Infiniti
02.2024 - Current

Sales Specialist

Rallye Motors Nissan
03.2023 - 02.2024

Warehouse Worker

Canadian Tire
06.2021 - 02.2023

Team Member

Taco Bell / KFC
05.2019 - 06.2020

High School Diploma -

Odyssée High School

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Mathieu Vienneau