Deadline-focused, highly effective at operating in fast-paced settings. Resourceful, forward-thinking and proactive with remarkable sense of market and customer positions.
Overview
3
3
years of professional experience
Work History
Investment Representative
TD Waterhouse
08.2023 - Current
Increased client satisfaction by providing exceptional customer service and addressing their investment needs.
Developed strong relationships with clients for long-term retention and increased assets under management.
Assisted clients with different types of monetary and investing transactions.
Delivered consistent results by adhering to strict compliance standards and regulatory requirements.
Educated clients on various investment products, allowing them to make more informed decisions about their finances.
Managed a high volume of daily transactions accurately, ensuring smooth operations and minimizing errors or discrepancies within client accounts.
Conducted market research to stay informed on industry trends, enabling better-information circulation.
ESG Controversy Analyst
Impak Analytics
09.2022 - 03.2023
Collected, analyzed, and streamlined vast amount of companies' financial and ESG data.
Advanced use of Excel to analyze and interpret data to provide end-result ESG scores.
Identified trends and patterns in large datasets, leading to actionable insights for business growth.
Helped enhance analytical models that improved ESG analysis.
Enhanced the company's expertise by providing clear communication of complex findings.
I.T Technician
University Of Ottawa
09.2021 - 05.2022
Implementation of cybersecurity measures to minimize data breaches.
Enhanced user experience with thorough troubleshooting and resolution of hardware and software problems.
Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
Administrator Assistant
University Of Ottawa Scholarship's Office
03.2021 - 08.2021
Extensive use of data analytics to craft official university documents such as The Annual Summery Meeting of Faculty Members and Fundraisers’ Excel and Power Point Presentation.
Streamlined office operations by implementing efficient filing and organizational systems
Managed confidential information with discretion, ensuring the privacy of sensitive documents.
Enhanced customer satisfaction by promptly addressing inquiries and resolving issues on scholarships.
Education
BBA - Finance
University of Ottawa
Ottawa, ON
08.2022
No Degree - Finance
Athabasca University
Athabasca, AB
08.2022
High School Diploma -
Royal College Port Louis
Mauritius
11.2017
Skills
Stocks and Bonds Knowledge
Critical
Compliant
Adaptability
Analytical Thinking
Attention to Detail
Relationship Building
Problem-Solving Skills
Strong French and English oral and written communications
Wealth Management Operations Officer II at TD Waterhouse-Client Documentation ManagementWealth Management Operations Officer II at TD Waterhouse-Client Documentation Management