Mathieu Thibeault
Fredericton
Summary
At Shoppers Drug Mart, I excelled as a Customer Service Cashier, where my adaptability and expertise in cash register operation enhanced customer satisfaction. Demonstrating reliability and exceptional customer service, I efficiently resolved concerns, contributing to a positive shopping environment. My proactive approach in supporting colleagues and managing transactions underscored my commitment to team success and customer focus.
Personable and reliable with strong commitment to providing excellent customer service and maintaining positive shopping experience. Knowledgeable in handling transactions and managing customer inquiries efficiently. Delivers welcoming environment aimed at enhancing customer satisfaction and loyalty.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
Shoppers Drug Mart
04.2023 - 06.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Counted money in drawers at beginning and end of each shift.
- Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
Education
High School Diploma -
Leo Hayes High School
Fredericton, NB06-2019
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Cash register operation
- Customer focus
- Refund handling
- Inventory management
- Attention to detail
- Adaptability and flexibility
Languages
English
Native or Bilingual
French
Professional Working
Timeline
Customer Service Cashier
Shoppers Drug Mart
04.2023 - 06.2024
High School Diploma -
Leo Hayes High School
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