Summary
Overview
Work History
Education
Skills
Languages
Certification
Certification
Timeline
Generic
Mathieu Pageau

Mathieu Pageau

Toronto

Summary

Dynamic professional recognized for exceptional customer service and problem-solving skills, fostering teamwork and collaboration. Adept at multitasking and maintaining attention to detail, ensuring high-quality outcomes in fast-paced environments. Committed to enhancing operational efficiency and client satisfaction.

Overview

8
8
years of professional experience
1
1
Certification

Work History

AI Data Trainer/ Annotation

Vivid Machines
08.2024 - Current
  • Checked records for accuracy and completeness, and corrected errors.
  • Accessed and used computer software applications to update and maintain records.
  • Operated telephone systems to answer and route incoming calls along with taking and delivering messages.
  • Processed and scanned files into electronic databases.

Store Clerk

Leaside Hockey Shop
06.2024 - Current
  • Assisted customers by answering questions and fulfilling requests.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Assisted in maintaining a welcoming store atmosphere by keeping common areas clean, well-lit, and inviting for customers.
  • Assisted customer by locating items, processing payments, and carrying out heavy purchases.

Landscaping Crew Member

Krisman Landscaping
03.2024 - 08.2024
  • Performed planting, watering, mulching, and edging of lawns.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Adapted quickly to changing weather conditions while maintaining productivity levels in challenging environments.

Assistant Manager/ Budtender

Plug Canna6is
07.2021 - 07.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Manager, Server, Bartender

Surfside Pizza
01.2018 - 11.2020
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Line Cook

Tropic Crust
02.2017 - 10.2017
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.

Education

FESTI Firefighter Certification

Maui Prepatory High School
Maui, HI

Bishop Gorman High School
Las Vegas, NV

Bachelor Of Business Administration And Management - Business Administration And Management

Toronto Metropolitan University
Toronto

Bachelor Of Business Administration And Management - Business Administration And Management

Northern Arizona University
Flagstaff, AZ

Skills

  • Customer service
  • Problem-solving
  • Teamwork and collaboration
  • Time management
  • Attention to detail
  • Punctual and reliable
  • Multitasking Abilities
  • Excellent communication
  • Interpersonal skills
  • Data analysis
  • Excel

Languages

English
Full Professional

Certification

Basic first aid

Certification

Food handling and safety

Timeline

AI Data Trainer/ Annotation

Vivid Machines
08.2024 - Current

Store Clerk

Leaside Hockey Shop
06.2024 - Current

Landscaping Crew Member

Krisman Landscaping
03.2024 - 08.2024

Assistant Manager/ Budtender

Plug Canna6is
07.2021 - 07.2024

Manager, Server, Bartender

Surfside Pizza
01.2018 - 11.2020

Line Cook

Tropic Crust
02.2017 - 10.2017

FESTI Firefighter Certification

Maui Prepatory High School

Bishop Gorman High School

Bachelor Of Business Administration And Management - Business Administration And Management

Toronto Metropolitan University

Bachelor Of Business Administration And Management - Business Administration And Management

Northern Arizona University

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Mathieu Pageau