Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hi, I’m
Mathieu Higginson-Loyer
Orleans,Ontario
Summary
Overview
20
years of professional experience
Work History
Zaks DinerByward Market Ottawa
Bartender
09.2021 - Current
Job overview
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Helped management plan and serve bar menu exceeding customer expectations.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Prepare Ottawa's most famous milkshakes in town!
- Prepared garnishes by evenly slicing and pitting fruits.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Conseil des écoles publiques de l’Est de l’OntarioOttawa, ON
Leasing and Scheduling Agent
03.2020 - Current
Job overview
- Ensure follow-ups for leases and rental agreements;
- Ensure cancellations of rental permits and activities in schools;
- Ensure all follow-ups related to tenant insurance claims (OSBIE) and draft annual reports;
- Make all data entries in Ebase: additions, translations, improvements, etc.
- Be a resource person for rental software providers;
- Assist with logistics of major events and school accommodations;
- Ensure all follow-up on extracurricular and summer programs;
- Write, revise & format letters and other documents;
- Archive and classify documents;
- Act as liaison with schools and CEPEO departments.
École des adultes Le CarrefourOttawa, ON
Reprographics Center Supervisor (CEPEO)
01.2010 - 03.2020
Job overview
- Made photocopy requests for staff members to ensure efficient document duplication.
- Prepared monthly reports and statistics for tracking and analysis purposes.
- Provided administrative support to the school by assisting with various tasks and projects.
- Supervised and completed co-op student evaluations to assess performance and provide feedback.
- Collected and accounted for money from school activities, including fundraising events, ensuring accuracy and transparency.
- Took inventory and managed deposits in the school's small store to track merchandise and finances effectively.
Autism OntarioToronto, ON
Community Events Coordinator
03.2015 - 03.2019
Job overview
- Organized and detail-oriented with a strong work ethic.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Paid attention to detail while completing assignments.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Managed time efficiently to complete all tasks within deadlines.
- Developed and maintained courteous and effective working relationships.
École des adultes Le CarrefourOttawa, ON
Administrative Assistant - Teacher's Assitant
01.2004 - 01.2019
Job overview
- Proficient in entering data (registration and attendance) into school software such as Trillium, FileMaker, HARTS/CLARS
- Experienced in welcoming substitutes with a friendly and professional demeanor
- Skilled in greeting visitors, staff, and students to provide excellent customer service
- Capable of providing support for summer school supervision activities
- Organized and detail-oriented in preparing and distributing materials for teachers and students to facilitate smooth operations
Basse Ville (Ottawa)Ottawa, Ontario
Founder of the Lowertown Community Soccer League
05.2018 - Current
Job overview
- Built trust with athletes and coaching staff by being courteous, respectful, responsible and professional at all times.
- Collaborated effectively with coaching staff to optimize training sessions, leading to increased player skill development.
- Developed partnerships with external vendors and suppliers to obtain quality products and services.
- Assigned work to staff, set schedules, and motivated strong performance in key areas.
- Ordered equipment for all sports and kept meticulous records on athletic equipment inventory.
- Monitored budget and expenditures, keeping facility within budget.
Education
École Franco-CitéOttawa, ON
High School Diploma
06.2005
University Overview
Skills
- 20 years experience in education field
- Team Management
- Multitasking
- Problem-Solving
- Attention to Detail
- Time Management
- Fluent in French and English
- Remote Office Availability
- Flexible and Adaptable
Accomplishments
Accomplishments
- Recipient of the CEPEO's Bâtisseur d'excellence 2019 award in the category (At the heart of its community)
- Finalist for the 2018 CEPEO Builder of Excellence Award in the (Customer Service Star) category
Volunteer Experience
Volunteer Experience
- Terry Fox Day Organizer, École des adultes Le Carrefour, 2010, 2020
- Annual Staff BBQ organizer, École des adultes Le Carrefour, 2009, 2020
- Founder, Lowertown Community Youth Soccer League, Lowertown (Ottawa), 2018, Present
Languages
French
Native or Bilingual
English
Full Professional
Timeline
Bartender
Zaks Diner
09.2021 - Current
Leasing and Scheduling Agent
Conseil des écoles publiques de l’Est de l’Ontario
03.2020 - Current
Founder of the Lowertown Community Soccer League
Basse Ville (Ottawa)
05.2018 - Current
Community Events Coordinator
Autism Ontario
03.2015 - 03.2019
Reprographics Center Supervisor (CEPEO)
École des adultes Le Carrefour
01.2010 - 03.2020
Administrative Assistant - Teacher's Assitant
École des adultes Le Carrefour
01.2004 - 01.2019
École Franco-Cité
High School Diploma