Mathieu Deslauriers
Kanata,ON
Summary
Dynamic leader with a proven track record at Sportchek, adept in Coaching and staff development. Excelled in enhancing customer satisfaction and reducing shrinkage through innovative loss prevention strategies. Skilled in merchandise planning and sales analysis, I significantly increased farm productivity by implementing modern practices at Drouin Farm. Committed to coaching teams for peak performance.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Department Store Manager
Sportchek
11.2019 - 11.2024
- Implemented loss prevention measures to reduce shrinkage rates and protect store assets.
- Enhanced customer satisfaction with exceptional service standards and timely resolution of complaints.
- Established strong vendor relationships to negotiate favorable pricing terms, improving department margins without sacrificing quality.
- Utilized technology tools effectively in order to track department performance metrics and identify areas for improvement.
- Coaching and development of staff, motivating staff to move customers from dream to action
Farm Manager
Drouin Farm
05.2014 - 11.2019
- Managed farm staff efficiently, providing training and guidance for optimal performance.
- Increased farm productivity by introducing modern farming practices and equipment upgrades.
- Analyzed soil to measure pH, minerals and organics to judge best fertilizer and amendments for maximum crop production.
Education
Leisure Studies College Diploma -
La Cité Collégiale
Ottawa, ON05-2012
High School Diploma -
Ecole Secondaire L'Escale
Rockland, ON06-1997
Skills
- Store operations
- Employee scheduling
- Merchandise planning
- Sales analysis
Languages
English
Full Professional
French
Native or Bilingual
Certification
Completed First Aid course in december of 2022
Interests
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Competitive volleyball
Timeline
Department Store Manager
Sportchek
11.2019 - 11.2024
Farm Manager
Drouin Farm
05.2014 - 11.2019
Leisure Studies College Diploma -
La Cité Collégiale
High School Diploma -
Ecole Secondaire L'Escale
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