Dynamic and customer-focused professional with over 5 years of experience in sales, marketing, customer service. Proficient in English and French with excellent reading and writing skills in both languages. Demonstrated ability to resolve customer inquiries, and promote additional products and services, resulting in a 95% customer satisfaction rate. A proactive team player with Skilled in developing and implementing standard operating procedures. A motivated and detail-oriented professional with a strong work ethic and a commitment to delivering exceptional results a commitment to delivering exceptional results.