Mathieu Arseneault

I was a nighttime cleaner after high-school(in between working at bj electric on and off in busy seasons). Cleaned zellers, nslc, wallmarts, canadian tires ect...

• I Decided to learn a new trade (currently an apprentice but realized hard on body and not worth the pay)
• Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
• Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
• Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
• Replaced damaged, missing, or defective parts with new and refurbished components.
• Changed, rotated, and balanced tires on different types of vehicles.
• Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
• Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
• Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
• Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
• Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
• Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
• Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
• Performed safety and emissions inspections.
• Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
• Analyzed and located malfunctions in brakes, motors, switches, and control systems.
• Completed customer orders and warranty services according to manufacturer specifications.
• Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.
• Delivered superior results under tight deadlines, managing multiple concurrent projects without compromising quality or attention to detail.
• Maintained accurate records of time and materials required to perform repairs and service.
• Tested newly installed equipment to determine proper functionality and compliance with regulations.
• Achieved consistency across all repairs by strictly following manufacturer guidelines and using OEM parts whenever possible.
• Contributed to business growth through exceptional customer service, leading to increased repeat clientele and positive word-of-mouth referrals.
• Used specialized tools to detect leaks in gas and refrigerant systems.
• Elevated shop reputation with outstanding troubleshooting abilities that led to quick identification of complex issues not easily diagnosed by others.
• Expanded service offerings with continuous professional development efforts, staying informed on new technologies within the automotive industry.
• Safeguarded customer trust by ensuring adherence to ethical repair practices and maintaining a transparent communication approach throughout the service process.
• Boosted team morale and productivity by actively participating in staff training, sharing knowledge and skills with coworkers.
• Streamlined work processes through effective collaboration with other technicians, resulting in faster turnaround times for customer vehicles.
• Cultivated a loyal client base through personalized consultations, listening attentively to each individual''s needs before recommending appropriate solutions.
• Mitigated potential warranty claims through close inspections of newly serviced vehicles prior to their return to customers.
• Championed environmental sustainability by properly disposing of hazardous waste materials and recycling used parts whenever possible.
• Optimized inventory management systems by tracking stock levels closely and placing orders as necessary to prevent shortages or excess supplies.
• Streamlined service scheduling to minimize customer wait times.
• Boosted team morale and productivity through effective communication and leadership.
• Implemented eco-friendly waste disposal practices, contributing to environmental sustainability.
• Integrated new diagnostic software, improving accuracy in identifying vehicle issues.
• Reduced repeat repair visits by implementing thorough quality control checks.
• Delivered detailed explanations of repair processes, increasing customer trust and satisfaction.
• Optimized fuel efficiency for customers with regular engine tune-ups and maintenance.
• Enhanced workshop safety by adhering to and promoting best practices.
• Diagnosed complex electrical issues, restoring vehicle functionality.
• Streamlined parts inventory process, ensuring quick access to necessary components.
• Conducted routine maintenance checks for improved vehicle safety and longevity.
• Maintained up-to-date knowledge of automotive industry standards and practices.
• Increased workshop efficiency with organization of tools and equipment.
• Facilitated team training sessions, enhancing overall skill sets in emerging automotive technologies.
• Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
• Improved customer satisfaction by providing precise and timely repair updates.
• Fostered positive relationships with parts suppliers, ensuring cost-effective procurement.
• Customized vehicles to owner specifications, enhancing driving experience.
• Assisted in selection of quality parts and supplies, ensuring repair durability.
• Enhanced vehicle performance by conducting detailed diagnostic procedures.
• Conducted safety inspections to comply with legal and company standards.
• Repaired and replaced worn and damaged components.
• Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
• Analyzed vehicle data using advanced diagnostic equipment.
• Investigated customer complaints to identify cause of malfunctions.
• Read and followed technical documentation to complete accurate repairs.
• Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
• Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
• Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
• Coordinated with parts department to determine availability of necessary components.
• Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
• Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
• Inspected damaged vehicles to estimate repair labor cost and required parts expense.
• Explained estimates and determined repair timelines to manage customer expectations.
• Corrected faults and maximized performance by rebuilding systems and individual components.
• Tuned automotive systems and components to optimize functionality and prolong life of each piece.
• Performed emissions tests according to standard procedures.
• Maintained awareness of vehicle market trends to assess customer demands and budgets.
• Implemented tracking systems to monitor parts inventory and transactions to reduce discrepancies.
• Retained accurate records of purchases, titles and sales.
• Delegated and supervised vehicle bodywork to body team for restoration and remediation.

• Worked here most of my life. Summers, weekends and after school. Then we'll into my 30s.
• I worked on electrical motors(rewiring, overhaul, reinsulation and installation.
• Delivery and customer relations for the last 5 years. (5-TON flat deck, box trucks and various vehicles I.e forklifts/cranes ect...)
• Maintained a clean driving record, adhering to all traffic laws and regulations.
• Reduced fuel consumption with careful route planning and efficient driving techniques.
• Supported team members during peak periods or absences by assuming additional responsibilities as needed.
• Checked orders and routes before setting off on deliveries.
• Utilized GPS systems effectively for accurate navigation in unfamiliar areas.
• Assisted in training new employees on company policies, safety procedures, and equipment operation.
• Completed required paperwork accurately and promptly for streamlined invoicing and record-keeping processes.
• Improved safety and efficiency by conducting thorough vehicle inspections and maintenance.
• Provided exceptional customer service through timely deliveries and professional communication.
• Collaborated with dispatchers for optimal routing and delivery schedules to meet daily objectives.
• Performed vehicle repairs to maintain optimal functionality.
• Inspected Type equipment before and after deliveries to identify damage.
• Operated various types of vehicles safely and efficiently, including box trucks, vans, and trailers.
• Improved overall fleet performance through consistent adherence to preventive maintenance guidelines.
• Streamlined loading procedures for faster turnaround times between pickupsdeliveries.
• Demonstrated knowledge of DOT regulations by passing regular safety inspectionsaudits.
• Maintained detailed mileage and cost records.
• Enhanced client satisfaction by addressing concerns promptly and providing reliable service.
• Handled emergency situations calmly, employing problem-solving skills to find effective solutions quickly.
• Planned most efficient routes for deliveries.
• Developed strong relationships with clients to foster loyalty and increase repeat business.
• Performed vehicle repairs.
• Loaded and unloaded cargo with care to prevent damage or loss during transportation.
• Ensured accuracy in documentation, maintaining detailed records of deliveries, mileage, and time logs.
• Increased on-time delivery rates by effectively managing multiple assignments simultaneously.
• Utilized GPS and other navigation tools to plan routes and stay on schedule.
• Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
• Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
• Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
• Operated with safety and skill to avoid accidents and delays.
• Inspected trucks for malfunctions and reported vehicles to management for corrective action.
• Dropped and hooked trailers and changed configuration of equipment.
• Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
• Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
• Answered roadside assistance calls for tows and other vehicle support.
• Completed preventive maintenance checks and basic repairs to vehicles.
• Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
• Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
• Fastened chains, straps, covers, and binders to secure load during transit.
• Documented mileage, deliveries, pickups, customer issues and damages.
• Completed routine maintenance on truck to keep in working order.
• Secured vehicle to tow truck and checked all attachments for safe operation.
• Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
• Managed supplier record tracking and data communications tasks while automating operations to enhance efficiency.
• Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
• Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
• Determined quickest and safest routes for delivery by using effective planning and organizational skills.
• Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
• Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
• Inspected load security and checked for damages.
• Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
• Removed and unloaded packages from Type trucks for customer deliveries, using extreme care to avoid damage to goods.
• Checked shipping papers to determine nature of load and checked for presence of hazardous materials.