Mathias Wagner
Salt Spring Island
Summary
Dynamic Cafe Manager with a proven track record at Salt Spring Island Cheese, excelling in operational efficiency and customer experience management. Skilled in staff training and inventory control, I foster teamwork and problem-solving to enhance service quality, ensuring compliance with health and safety regulations while minimizing waste.
Overview
4
4
years of professional experience
Work History
Cafe Manager
Salt Spring Island Cheese
06.2024 - Current
- Managed daily cafe operations, ensuring smooth workflow and customer satisfaction.
- Trained and supervised staff on best practices for service and product knowledge.
- Implemented inventory control measures to reduce waste and optimize stock levels.
- Maintained high standards of cleanliness and food safety compliance throughout the cafe.
- Resolved customer complaints promptly, enhancing overall dining experience and loyalty.
Cafe Line Cook
Salt Spring Island Cheese
07.2021 - 09.2023
- Managed food preparation and cooking processes to ensure high-quality dishes.
- Collaborated with team members to maintain efficient kitchen workflow during peak hours.
- Trained new staff on standard operating procedures and best practices in food safety.
- Implemented inventory control measures to minimize waste and optimize ingredient usage.
Education
High School Diploma -
Gulf Islands Secondary School
Salt Spring Island, BC06-2024
Skills
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Clear communication
- Attention to detail
- Cleaning
- Foodservice
- Customer Service
- Staff management
- Order management
Languages
English
Native or Bilingual
German
Professional Working
Timeline
Cafe Manager
Salt Spring Island Cheese
06.2024 - Current
Cafe Line Cook
Salt Spring Island Cheese
07.2021 - 09.2023
High School Diploma -
Gulf Islands Secondary School