Summary
Overview
Work History
Education
Skills
Volunteering
Timeline
Generic
Mathias Vaillancourt

Mathias Vaillancourt

Québec,Ca

Summary

A dynamic bartender/manager with 7 years of experience in the restaurant business. Adept at offering an out of the norm customer service with a proven track record of client satisfaction. Demonstrated ability to lead and train staff members by applying respect, empathy and attentiveness. I am confident that my interpersonal skills from bartending to a sales role at Samsara will build strong client relationships and drive impactful results.

Overview

7
7
years of professional experience

Work History

Bartender/Manager

Shaker Charlesbourg
04.2022 - Current
  • Coordinated with the head-chef to lower the cost of labor by8% all while keeping the quality of the food at its best.
  • Managed and analyzed the global cost of labor/products, saving thousands of dollars
  • Trained more than a dozen team members in mixology and up-to-the-minute work boosting the overall team performance.
  • Helped to the franchise development at Shaker Vieux-Québec by training the new bar team.

Sushi man

Yuzu Sushi Sainte-Anne de Beaupré
01.2018 - 04.2022
  • Listened and guided customers through the products we have to offer.
  • Trained more than half a dozen personnel for customer service and up-to-date standards.

Education

Professional course - Automotive Mechanic

05.2023

Human Science/Political Science

01.2021

Skills

  • Hard-working
  • Eager to learn
  • Attentiveness
  • Results-driven
  • Passionate about customer satisfaction
  • Easy to coach

Volunteering

  • Costa Rica Rescue Center
  • 6 weeks spent coordinating volunteers throughout their daily tasks at an animal sanctuary.
  • Worked with veterinarians to ensure the health of the injured animals.

Timeline

Bartender/Manager

Shaker Charlesbourg
04.2022 - Current

Sushi man

Yuzu Sushi Sainte-Anne de Beaupré
01.2018 - 04.2022

Professional course - Automotive Mechanic

Human Science/Political Science

Mathias Vaillancourt