Mathews Therakakuzhyil

• Kept up with latest trends and recommended enhancements to enhance company product offerings.
• Created and maintained sales environment to support business objectives.
• Performed sales consultations and educated clients on products and services.
• Helped customers find specific products, answered questions and offered product advice.
• Accepted and completed cash, check and credit card payments.
• Monitored stock levels to facilitate restocking and replenishment of shelves.
• Built and maintained relationships with peers and upper management to drive team success.
• Sold various products by explaining unique features and educating customers on proper application or usage.
• Engaged in sales-oriented discussions to determine customer pain points.

• Worked as Store associate for one of the biggest Asian superstore in Paris. Was a full time employee of the store with a strong track record of maintaining the supply chains and customer interaction.
• Provide excellent customer service by greeting customers, assisting with product inquiries, and offering helpful recommendations.
• Address any concerns or complaints in a friendly and professional manner, ensuring customer satisfaction.Provide excellent customer service by greeting customers, assisting with product inquiries, and offering helpful recommendations. Address any concerns or complaints in a friendly and professional manner, ensuring customer satisfaction.
• Product Knowledge: Develop a comprehensive understanding of the store's products, including features, benefits, pricing, and availability. Stay updated on new arrivals, product trends, and any special promotions. Be able to answer customer questions and provide accurate information.
• Ensure the store is clean, organized, and well-maintained at all times. Participate in inventory management, including receiving and stocking merchandise, as well as monitoring and replenishing product displays. Assist with visual merchandising to create an appealing and customer-friendly store layout.
• Process customer transactions accurately and efficiently using the store's POS system. Handle cash, credit cards, and other forms of payment securely. Maintain knowledge of any current or ongoing promotions, discounts, or loyalty programs to apply them correctly during the checkout process.
• Work effectively as part of a team, cooperating with fellow store associates, supervisors, and other departments to ensure smooth store operations. Communicate any customer feedback, inventory issues, or concerns to the appropriate personnel. Offer support during peak shopping periods or special events.
• Stay updated on industry trends, product knowledge, and sales techniques through training programs, workshops, or self-study. Proactively seek opportunities to enhance your skills and knowledge to provide better service to customers.

• Skilled at working independently and collaboratively in a team environment.
• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.

Worked well in a team setting, providing support and guidance.

• Job Analysis: Collaborate with hiring managers or team leaders to understand the requirements and expectations for a particular role. Conduct job analysis to determine the necessary skills, qualifications, and experience needed for the position.
• Sourcing: Utilize various methods to attract potential candidates, including job boards, social media platforms, professional networking sites, and employee referrals. Actively search for passive candidates who may not be actively seeking new opportunities.
• Screening: Review resumes, cover letters, and applications to shortlist qualified candidates. Evaluate their qualifications, experience, and skills to ensure they match the job requirements. Conduct preliminary phone screens or assessments to assess candidates' suitability.
• Interviewing: Coordinate and conduct interviews, either in-person or through video conferencing tools. Ask relevant questions to assess candidates' technical expertise, cultural fit, and overall suitability for the role and the team. Collaborate with hiring managers or team members to facilitate panel interviews, if necessary.
• Assessment and Evaluation: Administer skills tests, assessments, or other evaluations to assess candidates' technical abilities or aptitude for the role. Analyze the results and provide feedback to the hiring team.