Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Mathews George

Truro,NS

Summary

To secure an employment in a firm where I can utilize my knowledge and skills to help an organization to align their strategy, people, process, technology, and increase their bottom line through efficiency and effective continuous improvements.

Overview

5
5
years of professional experience
1
1
Certification

Work History

WAITSTAFF MANAGER

Shannex
HALIFAX, NS
01.2024 - 09.2024
  • Created weekly schedules for waitstaff based on projected business volume
  • Supervised day-to-day activities of waitstaff team members in order to ensure efficient workflow and timely completion of tasks
  • Ensured prompt delivery of food orders to Residence while adhering to quality control guidelines.

CAREGIVER

Marizone Homecare
Sydney, Nova Scotia
10.2022 - 01.2024
  • Assisted residents in activities of daily living to maintain health and dignity
  • Demonstrated strong attention to detail and adherence to medical protocols to ensure patient safety
  • Participated in patient interactions, addressing inquiries, and helping with empathy and professionalism
  • Worked effectively under pressure, prioritizing tasks, and maintaining a calm and organized workspace
  • Contributed to a positive and supportive team culture that promoted efficient healthcare delivery
  • Gained experience in the practical aspects of healthcare administration, reinforcing my commitment to this field.

ADMINISTRATIVE ASSISTANT

T&N Business Services
Ernakulam
03.2021 - 05.2022
  • Maintained files and filing, keeping sensitive information confidential
  • Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records
  • Answered phone calls, directed inquiries to appropriate personnel, responded to customer requests in a timely manner
  • Assisted in the preparation of presentations using Microsoft Office Suite applications such as Word, Excel, PowerPoint
  • Compiled and entered data into various databases to ensure accuracy and completeness
  • Maintained office inventory by assisting with supply orders
  • Used Microsoft Office Suite to create and revise documents and presentations
  • Maintained calendars and schedules to set appointments for management team
  • Processed incoming mail and distributed to relevant departments or individuals.

CUSTOMER SERVICE REPRESENTATIVE

SUTHERLAND
, India
05.2019 - 02.2020
  • Handled customer complaints and inquiries in a courteous and efficient manner
  • Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers
  • Developed strong customer relationships and loyalty through effective communication
  • Responded to telephone inquiries and complaints following standard operating procedures.

Education

Business Analytics - Computer Application

Cape Breton University
NS, India

Skills

  • Proficiency in Microsoft Word, Excel, and PowerPoint
  • System Administration
  • Network security
  • Data Management
  • Customer Service
  • Administrative Support
  • Strategic Planning
  • Staff Management
  • Complaint resolution
  • System Planning and Deployment
  • Available to work full time

Certification

  • First Aid (Intermediate Workplace First Aid) CPR C & AED
  • Advanced Food Safety
  • Food Allergen Awareness
  • WHMIS 2015
  • Mental Health Awareness

References

References available upon request.

Timeline

WAITSTAFF MANAGER

Shannex
01.2024 - 09.2024

CAREGIVER

Marizone Homecare
10.2022 - 01.2024

ADMINISTRATIVE ASSISTANT

T&N Business Services
03.2021 - 05.2022

CUSTOMER SERVICE REPRESENTATIVE

SUTHERLAND
05.2019 - 02.2020

Business Analytics - Computer Application

Cape Breton University

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Mathews George