Summary
Overview
Work History
Education
Skills
Personal Information
References
Timeline
Generic

Mathewos Mahangel

Ottawa,ON

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Highly experienced Job Title known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Reliable and upbeat Job Title successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Highly motivated Type Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

5
5
years of professional experience

Work History

Seasonal Sales Associate

Party City
01.2018
  • Delivered exceptional customer service through personal contact with customers
  • Interacted with and assisted customers
  • Handles Personalization Studio orders
  • Responsible for maintaining assigned sections in store as determined by the General Manager
  • Set and maintained ad in-stock.

Customer Service (Co-op)

Champs Sports
01.2017
  • Assisted in loading and unloading merchandise from boxes
  • Kept sales floor and items on shelves neat and organized
  • Learned features and usage of new products in store
  • Answered customer questions and directed them to items in the store.

Sales Associate

Adidas
09.2022 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Back of House Team Member | Adidas
  • Managed inventory efficiently in the back of house, ensuring products were readily available on the sales floor.
  • Handled receiving and organizing stock shipments, contributing to a streamlined restocking process.
  • Worked behind the scenes to support the overall efficiency and organization of store operations.

Produce Clerk

Food Basics
01.2019 - Current
  • Replenishes stock and goods on display shelves
  • Rotates products and goods according to the company's instructions and remove
  • Greets customers with a warm smile as they enter the store
  • Helps customers navigate their way through the store
  • Assists with the customer orders by retrieving items from the relevant sections
  • Removes expired products from the display
  • Ensures shelves are clean and neat.

Education

High School Diploma -

Notre Dame High School
01.2018

Skills

  • Customer Service
  • Fast Paced Environments
  • Punctual and Reliable
  • Strong Team Player
  • Safety-Conscious
  • Extremely Flexible
  • Leadership
  • Attention to Detail
  • Communication skills
  • Interpersonal Skills
  • Selling Skills
  • Organizational Skills
  • Cash Handling
  • Merchandise Restocking

Personal Information

Title: Customer Service & Sales specialist

References

Excellent Reference Available Upon Request

Timeline

Sales Associate

Adidas
09.2022 - Current

Produce Clerk

Food Basics
01.2019 - Current

Seasonal Sales Associate

Party City
01.2018

Customer Service (Co-op)

Champs Sports
01.2017

High School Diploma -

Notre Dame High School
Mathewos Mahangel