MATHEW VARGHESE

• Investigating and planning the most appropriate route for a shipment, taking account of the perishable or hazardous nature of the goods, cost, transit time and security;
• Complete booking in the ASI system and forwarding booking confirmation to customers.
• Follow up on Quote provided to customers and closing on ASI system with status of each quote
• Track and Trace shipments and updating customers
• Booking cargo on Cargo Spot, Skychain, Echamp.
• Coordinating with trucking companies on the status of the shipment.
• Preparing load plan for scheduled flights.
• Coordinating with the warehouse (GTA/CAS/Swiss Port) to ensure load plan is adhered to.
• Monitoring pallet stack/containers, ensuring stock is maintained.
• Updating monthly tonnage report to the management.
• Liaising with Sales team & management

• Check import/export documentation to determine cargo contents, and classify goods into different fee or tariff groups, using a tariff coding system.
• Contact vendors and/or claims adjustment departments in order to resolve problems with shipments.
• Determine method of shipment, and prepare bills of lading, invoices, and other shipping documents.
• Informing clients on the arrival of their cargo.
• Coordinating and monitoring strict adherence to the loading plan.
• Preparing Manifest and Dead load statement reports
• Informing GSA of off loaded cargo due to payload restrictions
• Coordinate with the warehouse team loading and unloading of direct delivery trucks.
• Monitor in cargo loading in order to ensure completeness of load and even distribution of weight.
• Updating CAS system with details of the shipment.

• To provide Depot operations with organizational and administrative support and comply with all operational, security and safety policies, procedures and processes with the objective to meet service commitments and maximize customer service.
• Account for providing operational activities relating to import & export process that meet with the required corporate standards and local authorities' standards

• To establish Bahrain unit as a profit center and distribution hub.
• Develop business opportunities with major service providers.
• Develop a Bahrain as a distribution hub for other GCC countries.
• To enhance cooperation/relations with the governmental authorities.
• To establish a network of suppliers for road transportation within the GCC.
• Expand customer base and increase revenue.
• To hire, train and develop staff.
• Develop new products and services for the domestic market.
• Expand cargo & logistic department.

• Managed a team of over ten sales personnel.
• Ensured targets are achieved on a monthly basis.
• Recruitment, Training and deployment of Sales personnel and monitoring their performances.
• Liaison with the operation team to ensure timely delivery of ATM/Cheque Book/ Credit cards
• To conduct business visit with sales personnel thereby assist in generating new business.
• To plan and implement incentive for sales personnel thereby drive the sales force for maximum output.
• Proactively demonstrate to the customer the value of the partnership.
• Develop new prospects and interaction with existing customers.

Empost is the National Courier Company of UAE, established as a wholly owned subsidiary of the Emirates Post in 1997.

• Promotion and Sales of Company’s Products and Services in the UAE and Overseas.
• Assist the Management in the preparation of annual sales budgets, forecasts and proper allocation of the same among the Sales team nation wide.
• Development of new products, creation of custom/tailor-made solution for specific customer segments
• Liaison with commercial establishments, local authorities and government departments to finalize contract and service agreements.
• Assist in Recruitment, Training and deployment of Sales personnel UAE wide and monitoring their performances.Management of the Call Centre at the Company’s HQ, which includes constant monitoring of the personnel, systems and performance to maintain, laid down service levels.
• Responsible for the timely submission of Reports as required by the management.

• Procure new business and increase revenue on existing accounts.
• Keeping a track of competition and taking appropriate counter actions to meet the challenges.
• Maintain good customer relations.
• Expand customer base on prepaid coupons.