Dynamic owner/operator with over 9 years of experience in construction management. Skilled in staff training, business planning, and compliance management. Committed to fostering a collaborative work environment and delivering exceptional customer service.
Work History
Owner/Operator
9 Years 6 Months
Rough Cut Construction | 03.2017 - Current
Managed project timelines and budgets to ensure timely completion of construction projects.
Oversaw a team of skilled tradespeople, fostering collaboration and enhancing productivity on job sites.
Implemented quality control measures, ensuring adherence to safety standards and building codes.
Developed strategic business plans, driving growth and expanding service offerings in the construction industry.
Cultivated client relationships through effective communication and exceptional customer service practices.
Trained new staff on operational procedures, enhancing overall team efficiency and knowledge retention.
Negotiated contracts with suppliers and subcontractors, securing favorable terms for materials and services.
Managed day-to-day business operations.
Increased customer satisfaction by providing high-quality services and timely communication.
Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Consulted with customers to assess needs and propose optimal solutions.
Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
Kept all building areas and equipment functional and well-organized to promote business performance.
Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
Negotiated contracts with vendors to secure favorable terms for the business.
Trained and motivated employees to perform daily business functions.
Carpenter
Bob Thomson Construction | 2012 - 02.2017
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Head Laborer
Griffin Restoration | 2007 - 2012
Supervised daily labor activities to ensure compliance with safety standards and operational efficiency.
Coordinated team efforts to streamline restoration processes and enhance workflow productivity.
Trained new laborers on equipment usage, safety protocols, and company procedures for optimal performance.
Conducted regular inspections of work sites to identify potential hazards and implement corrective actions.