Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Certification
Timeline
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Mathew John

Oshawa,ON

Summary

Accomplished Supervisor of Operations at GTADNATA, adept in Operations Management and Team Leadership. Streamlined processes for enhanced efficiency, achieving high customer satisfaction. Excelled in developing talent and fostering collaborative environments, significantly improving project outcomes. Skilled in Project Management and problem-solving, consistently met evolving business needs.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Supervisor of Operations

GTADNATA
07.2019 - Current
  • Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
  • Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
  • Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
  • Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
  • Enhanced operational efficiency by streamlining processes and implementing best practices in the workplace.
  • Adapted quickly to changing business needs, ensuring the operations team was always prepared for any shifts in demand or industry trends.
  • Developed and implemented training programs for new hires, improving overall team productivity and performance.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.

Cargo Operations Agent

WFS
05.2018 - 06.2019
  • Implemented safety protocols within the workplace, reducing accidents and maintaining a safe work environment for all employees.
  • Conducted regular risk assessments on supply chain vulnerabilities; implemented contingency plans accordingly.
  • Developed strong relationships with clients by providing excellent customer service, resulting in repeat business opportunities.
  • Facilitated communication between various stakeholders, fostering a collaborative environment for improved cargo operations efficiency.

Project Site Engineer

KHB
07.2014 - 07.2015
  • Interpreted contract documents, drawings, specifications, and scopes of work, contributing to project clarity and alignment among team members.
  • Managed the Project Constraints Log and developed reports, including Submittal, Change Order, and Quality Control logs, to track project progress and compliance.
  • Reviewed project conflicts, submitting Requests for Information (RFIs) with proposed solutions, and distributed responses to relevant parties.
  • Conducted Quality Control (QC) inspections to verify that installations conformed to contract documents and approved shop drawings.
  • Attended preconstruction activities, including design reviews, tendering processes, bid leveling, award meetings, and project launch sessions.
  • Completed various other activities and responsibilities as assigned, contributing to overall project success.
  • Upheld safety protocols throughout the project lifecycle, ensuring compliance with all safety requirements and conducting safety pre planning with project staff.
  • Participated in project budget reviews, demonstrating a clear understanding of project estimates and financial management.
  • Provided regular progress reports to clients, maintaining transparency and fostering strong working relationships.
  • Collaborated with cross-functional teams to identify and resolve design conflicts before construction began.

Education

Ontario College Graduate Certificate - Supply Chain Management And Global Logistics

Seneca College of Applied Arts And Technology
North York, ON
08-2017

Ontario College Graduate Certificate - Construction Management

Centennial College of Applied Arts And Technology
Scarborough, ON
09-2016

Bachelor of Science - Civil Engineering

MG UNIVERSITY
Kottayam , INDIA
07-2014

Skills

  • Team Development
  • Recruitment and hiring
  • Budget Planning
  • Logistics Management
  • Team Leadership
  • Decision-Making
  • Operations Management

  • Problem-Solving
  • Detail Oriented
  • Project Scheduling
  • Project Coordination
  • Time Management
  • Project Management

Languages

English
Full Professional

Accomplishments

  • Collaborated with team of 5 in the development of WHSE management software

Certification

  • CPR/AED Certification
  • IATA DG Certification



Timeline

Supervisor of Operations

GTADNATA
07.2019 - Current

Cargo Operations Agent

WFS
05.2018 - 06.2019

Project Site Engineer

KHB
07.2014 - 07.2015
  • CPR/AED Certification
  • IATA DG Certification



Ontario College Graduate Certificate - Supply Chain Management And Global Logistics

Seneca College of Applied Arts And Technology

Ontario College Graduate Certificate - Construction Management

Centennial College of Applied Arts And Technology

Bachelor of Science - Civil Engineering

MG UNIVERSITY
Mathew John