Mathew Henderson
Arcata
Overview
2
2
years of professional experience
Work History
wine cellar worker
House of Smith
Seattle
04.2024 - 05.2025
- Operated cellar equipment for wine production processes.
- Assisted in maintaining cleanliness and organization of the cellar area.
- Monitored fermentation conditions and reported any irregularities.
- Filled barrels with wine while adhering to safety protocols.
- Prepared cleaning solutions and sanitized tools for daily use.
- Performed regular maintenance on equipment used for filtering and bottling wines.
- Assisted with loading and unloading trucks containing wine shipments.
- Provided assistance during peak production periods when needed.
- Sanitized all areas regularly to maintain a safe working environment.
- Poured samples from various vintages into glasses for tasting purposes.
- Transported full cases of bottled wines using manual handling techniques.
- Turned valves and moved controls to admit, drain and separate materials.
Bartender
Tapas Angel
Seattle
01.2024 - 05.2025
- Prepared and served a variety of cocktails and beverages for customers.
- Maintained cleanliness and organization of the bar area throughout shifts.
- Managed inventory levels, ensuring timely restocking of supplies and ingredients.
- Engaged with customers to provide recommendations based on preferences.
- Collaborated with kitchen staff to coordinate food and drink service efficiently.
- Monitored customer consumption to promote responsible alcohol service practices.
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
- Developed good working relationships with fellow employees through effective communication.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Processed payments accurately and efficiently with POS system.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Resolved customer complaints in a professional manner.
- Poured wine, beer, and cocktails for patrons.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Provided drink suggestions to customers based on their preferences.
- Assisted in setting up the bar for service shift.
- Stocked ice bins and coolers as needed throughout shift.
- Recommended food and drinks to patrons based on preference, pairings, and special promotions.
- Maintained cleanliness and organization of the bar area during shifts.
- Cleansed glasses with sanitizing solution after each use.
- Effectively multitasked within fast-paced environment.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
Wine Steward, Bartender
House of Smith
Seattle
05.2023 - 04.2024
- Educated patrons on wine varieties and tasting notes.
- Assisted customers with wine selections and pairings.
- Maintained an organized and visually appealing wine display.
- Managed inventory and ensured proper storage of wine collections.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Stocked service areas with supplies during slow periods.
- Ensured compliance with local alcohol regulations and safety standards.
- Maintained cleanliness and organization of the bar area throughout shifts.
- Performed opening and closing duties including restocking supplies.
- Developed good working relationships with fellow employees through effective communication.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Cleansed glasses with sanitizing solution after each use.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
Skills
- Cellar operation
- Wine production
- Equipment maintenance
- Fermentation monitoring
- Sanitation procedures
- Customer engagement
- Inventory management
- Product knowledge
- Effective communication
- Problem solving
- Team collaboration
- Safety awareness
- Cocktail preparation
- Beverage inventory management
- Responsible alcohol service
- Customer relationship management
- Professional appearance
- Bar operations management
- Point of sale systems
- Safe service compliance
- Dining room management
- Salesmanship
- Safe serving practices
- Outstanding customer service
- Bar restocking
Timeline
wine cellar worker
House of Smith
04.2024 - 05.2025
Bartender
Tapas Angel
01.2024 - 05.2025
Wine Steward, Bartender
House of Smith
05.2023 - 04.2024