Mathew Blum
Pickering,ON
Summary
Resourceful Lead Service Technician known for high productivity and efficient task completion. Skilled in electrical and mechanical troubleshooting, preventive maintenance and providing excellent customer service. Excels at communication and problem-solving to ensure seamless operations and customer satisfaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Lead Service Technician
KitchenMate
Toronto, ON
06.2023 - Current
- Commission new internet connected food kiosks at customer sites across the greater Toronto area
- Testing and verifying functionality of all electrical components used in field equipment
- Build and repair kiosks and smart fridges, assembling proprietary components and fixing electrical and wiring issues with kiosks
- Conducted regular maintenance of equipment and assisted with repairs as needed
- Implemented corrective measures after conducting comprehensive audits on all networking devices used in the company's field operations
Field Service Technician
CRSC
Ajax, ON
05.2022 - 06.2023
- Executed routine service calls to provide preventative maintenance for a range of UPS models
- Fabricated varying sizes, lengths, and configurations of cables for data center applications
- Performed repairs on a variety of UPS units by following recommended procedures and utilizing appropriate replacement parts
Generator Technician
Bulldog Generators
Stouffville, ON
07.2021 - 05.2022
- Executed maintenance tasks for a range of generators, including 10kW-80kW models, servicing homes and businesses across southern Ontario
- Performed semi-annual generator maintenance, covering oil changes, battery testing, and automatic transfer switch assessment
- Conducted load testing on industrial generator units using different-sized load banks to evaluate performance
Field Service Technician
Motion
Toronto, ON
11.2020 - 07.2021
- Delivered efficient support for customers through on-site and in-shop service calls
- Maintained accurate records of inventory for a wide range of wheelchair and power-chair components, including both new and used items
- Safely installed and repaired various medical devices including patient lifts, adjustable beds and small elevating devices
Field Service Technician
Wittmann Battenfeld Canada
Richmond Hill, ON
02.2019 - 03.2020
- Responsible for commissioning new material handling systems for plastic manufacturing plants across North America
- Responsible for performing scheduled and emergency service calls at customer sites
- Troubleshooting issues on a variety of electrical, mechanical and pneumatic systems
Field Service Technician
Vertiv Co.
Mississauga, ON
10.2017 - 01.2019
- Responsible for installation, commissioning and performing scheduled and emergency maintenance on UPS systems
- Scheduling service calls and coordinating with other techs who need assistance with their calls
- Performing battery cell replacements on UPS systems, then returning used cells to warehouse for recycling
Field Service Technician/System Designer
Q-Free TCS
Etobicoke, ON
09.2015 - 09.2017
- Responsible for creating design drawings for parking guidance systems using AutoCAD, Coreldraw and Adobe Acrobat Pro
- Pulling wire through conduit and terminating wiring for ultrasonic and induction sensors
- Conducted on-site wire continuity testing during installations and service calls
Education
Introduction to Revit 101 -
Centennial College
Toronto, ON01.2020
Diploma - Electrical Engineering Technician
Centennial College
Toronto, ON04-2015
Skills
- Electrical Systems Troubleshooting
- Wiring and Electrical Installations
- Mechanical Aptitude
- Hydraulic Systems
- Pneumatic Systems
- Networking
- Auto-Cad and Revit Training
- Windows PCs
- Microsoft Office and Suite
- Codes Compliance
Certification
Working from Heights & Elevated Work Platform Certification, 2019
First-Aid and CPR, 2022
References
References available upon request.
Timeline
Lead Service Technician
KitchenMate
06.2023 - Current
Field Service Technician
CRSC
05.2022 - 06.2023
Generator Technician
Bulldog Generators
07.2021 - 05.2022
Field Service Technician
Motion
11.2020 - 07.2021
Field Service Technician
Wittmann Battenfeld Canada
02.2019 - 03.2020
Field Service Technician
Vertiv Co.
10.2017 - 01.2019
Field Service Technician/System Designer
Q-Free TCS
09.2015 - 09.2017
Introduction to Revit 101 -
Centennial College
Diploma - Electrical Engineering Technician
Centennial College
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