Matheus Gabriel Ferreira Paternez
SURREY,British Columbia
Summary
Dedicated server with strong customer service and cash handling skills. Proven ability to resolve guest concerns promptly while maintaining a clean and organized dining environment.
Overview
1
1
year of professional experience
Work History
Server
Outback
São Paulo (Brazil), SP
12.2024 - 07.2025
- Provided excellent customer service in a fast-paced dining environment.
- Took orders accurately and communicated them to the kitchen staff.
- Assisted guests with menu selections and dietary preferences.
- Processed payments efficiently using point-of-sale systems.
- Maintained cleanliness and organization of dining areas throughout shifts.
- Resolved guest concerns promptly and professionally to ensure satisfaction.
Cashier
Nega Maluca Festas
São José dos Campos (Brazil), SP
01.2024 - 12.2024
- Processed customer transactions accurately and efficiently at retail location.
- Maintained clean and organized checkout area for optimal customer experience.
- Handled cash, credit, and electronic payments securely during each transaction.
- Assisted customers with product inquiries and provided recommendations as needed.
Education
Bachelor of Science - Science And Technology
Federal University of São Paulo (UNIFESP)
São José Dos Campos, São Paulo (Brazil)12-2027
High School Diploma -
Poliedro
São José Dos Campos, SP (Brazil)11-2024
Skills
- Customer service
- Cash handling
- Time management
- Data analysis
- Team collaboration
- Problem solving
- Technical writing
- Sales expertise
Accomplishments
- Bronze Medalist – Brazilian Astronomy and Astrophysics Olympiad (2018)
Awarded the Bronze Medal in the Brazilian Astronomy and Astrophysics Olympiad (OBA) in 2018, while in the 6th grade of middle school. This national competition recognizes outstanding performance in astronomy and physics problem-solving among students across Brazil.
Languages
Portuguese
Native/ Bilingual
English
Full Professional
Timeline
Server
Outback
12.2024 - 07.2025
Cashier
Nega Maluca Festas
01.2024 - 12.2024
Bachelor of Science - Science And Technology
Federal University of São Paulo (UNIFESP)
High School Diploma -
Poliedro
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