Matheus Miranda
Vancouver,BC
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
2
2
years of professional experience
Work History
Technical Support Engineer
Omicron Sistemas
Ribeirão Preto, São Paulo
03.2022 - 06.2024
- Provided technical support to customers by responding to inquiries and resolving issues in a timely manner.
- Provided remote assistance to end-users when needed.
- Organized and maintained project documents and records.
- Developed processes and procedures to ensure efficient workflow of projects.
Contact: Celso Miranda - celso@omicron.com.br
Education
Bachelor of Science - Computer Engineering
Universidade De São Paulo
São Carlos, SP, Brazil06-2023
Skills
- Teamwork and Collaboration; capable of helping colleges and doing more than one task at same time
- Flexible Schedule; able to work all days in afternoon or evening shifts
- Willing to Learn; able to learn quickly
- Problem-Solving; able to find unique solutions to complex issues
- Attention to Detail
Availability
- Monday - Friday: After 2pm
- Saturday - Sunday: All day
Languages
Portuguese
Native/ Bilingual
English
Professional
Timeline
Technical Support Engineer
Omicron Sistemas
03.2022 - 06.2024
Bachelor of Science - Computer Engineering
Universidade De São Paulo
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