Summary
Overview
Work History
Education
Skills
Timeline
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Mathesh Ravishanker

Toronto,ON

Summary

To obtain a position that allows me to showcase my skills, experience, and the ability to work individually or within a team. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

5
5
years of professional experience

Work History

Appointment Setter

TD Bank
01.2023 - 08.2023
  • Acted as first point of contact and set appointments for prospective clients.
  • Set appointments with salespeople and potential customers.
  • Scheduled follow up calls with potential customers to gain interest in scheduling appointments.
  • Received in-bound calls and initiated out-bound daily calls to introduce customers to products and services offered.
  • Entered daily data in computer systems and documented office activities.
  • Utilized CRM system to track and manage leads, keeping appointments organized.

Sales Associate

Tim Hortons
08.2019 - 08.2023
  • Maintained tidy and organized store to comply with cleanliness standards.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Answered questions about store policies and addressed customer concerns.
  • Logged reports, expenses, receipts, and sales in company database.

Sales Associate

AtEaze
04.2018 - 09.2019
  • Anticipated customer needs, providing them with excellent customer service while upholding brand standards.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Meticulously operated POS system transactions include credit, cash, exchanges, returns and refunds to ensure seamless and accurate cash flow.
  • Supported the opening and closing of each shift demonstrating leadership and punctuality.

Education

Highschool Diploma - Human Services

Woburn Collegiate Institute

Foundations - HVAC Technician

George Brown College
04.2024

Skills

  • Critical Thinking
  • Able to organize plans and work efficiently
  • Negotiation
  • Able to adapt and adjust under any working conditions
  • Tech-savvy
  • Team Oriented
  • Excellent communication skills with customers
  • Sincere
  • Initiative
  • Managing Cash Register
  • Customer Assistance
  • POS System Operations

Timeline

Appointment Setter

TD Bank
01.2023 - 08.2023

Sales Associate

Tim Hortons
08.2019 - 08.2023

Sales Associate

AtEaze
04.2018 - 09.2019

Highschool Diploma - Human Services

Woburn Collegiate Institute

Foundations - HVAC Technician

George Brown College

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Mathesh Ravishanker