MA.THERESA T. BAHIA
Toronto
Summary
Bakery professional prepared for this role with hands-on experience in product preparation and customer interaction. Proven track record of maintaining high standards and adapting to fast-paced environments. Known for strong teamwork and reliability, with skills in inventory management and food safety protocols.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Bakery Clerk
Sobeys Urban Fresh
01.2017 - Current
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
- Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Maintained tidy and organized work area to comply with cleanliness standards.
- Ensured compliance with food safety regulations by maintaining a clean and organized workspace at all times.
- Assisted in inventory management by accurately tracking stock levels and promptly replenishing supplies as needed.
- Helped train new employees on proper baking techniques, equipment usage, and customer service best practices.
- Managed incoming bakery deliveries, verifying order accuracy and freshness of products upon arrival.
- Recommended new bakery items to customers based on taste preferences, building rapport and boosting sales.
- Inspected goods to establish accurate pricing and labeling.
- Developed strong relationships with regular customers, fostering loyalty and repeat business for the bakery department.
Elderly Care
Salvatore Sgro
01.2018 - 01.2020
- Assisted seniors in their daily activities and provided companionship during regular visits to elderly care facilities.
- Provided elderly care support, ensuring their comfort, safety, and assistance with daily activities.
- Continually pursued education and training opportunities in elderly care best practices to stay current on industry trends and enhance professional competencies.
- Improved nurse-patient communication strategies for establishing rapport, trust, and understanding during critical care episodes.
- Developed individualized care plans for clients, taking into account unique needs, preferences, and cultural backgrounds.
Cleaner
BEE Clean Company
01.2016 - 01.2018
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Emptied trashcans and transported waste to collection areas.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Promoted environmental sustainability by implementing eco-friendly cleaning practices and reducing waste.
Live-in Caregiver
01.2009 - 01.2016
Education
No Degree - Food Service Worker
Academy of Applied Pharmaceutical Sciences
09-2023
College - Computer System and Networking Technology
Ama Computer Learning Center
01.2002
High School -
Marcelo h. Del Pilar High School
01.1996
Skills
- Customer service
- Food preparation
- Bakery equipment knowledge
- Customer satisfaction
- Food handling safety
- Flexible schedule
- Cleanliness standards
- Stocking and shelving
- Customer inquiries
- Food safety
- Workplace safety
Accomplishments
- Achieved [Result] through effectively helping with [Task].
- Achieved [Result] by completing [Task] with accuracy and efficiency.
Training
- Food Service Worker, 05/01/23 - 09/30/23
- Live-in Caregiver Program, VGB Center for Training & Dev’t Corp, 01/01/03 - 12/31/04, Elderly Care, Home Management & Nutrition, Housekeeping, Nutrition, Personality Development & Condition Culture, English Proficiency, First Aid, Bandaging, Artificial Respiration, Cardio Pulmonary Resuscitation, Foreign Body Airway Construction, Child Care
Languages
English
Professional Working
Certification
- ServSafe Food Handler's Certification
Timeline
Elderly Care
Salvatore Sgro
01.2018 - 01.2020
Bakery Clerk
Sobeys Urban Fresh
01.2017 - Current
Cleaner
BEE Clean Company
01.2016 - 01.2018
Live-in Caregiver
01.2009 - 01.2016
College - Computer System and Networking Technology
Ama Computer Learning Center
High School -
Marcelo h. Del Pilar High School
No Degree - Food Service Worker
Academy of Applied Pharmaceutical Sciences
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