Ma. Theresa Perez

Trans Federal Trading

Ras Al Khaimah, United Arab Emirates

09.2007 - 08.2024

Developed policy proposals for deliberation during committee meetings.
Kept office spaces organised and workflows streamlined for team success against challenging daily objectives.
Documented performance reports for generated income and incurred expenses.
Implemented and enforced proposed policies, programs and services.
Maintained updated spreadsheets with metrics for tracking and reporting.
Developed appropriate plans to fulfil organizational mission vision and objectives.
Organised and maintained filing system for easy staff access.
Received requests for meetings and appointments, updated calendar and organised spaces and materials.
Scanned and uploaded documents into digital filing system.
Offered continuous assistance with photocopying, scanning and basic clerical support to help staff maintain smooth workflow.
Conformed letters, emails and forms to office standards and corrected colleagues' work.
Handled basic clerical needs to help staff focus on more pressing matters.
Processed incoming and outgoing parcels and correspondence for staff.
Operated multi-line phone systems, handling high volume of calls daily.
Documented staff entitlements and expenditures, matching information against allowances.
Conducted regular reviews and official audits to validate recordkeeping and controls.