Mathees Nanthakumar
Scarborough,ON
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Dedicated food service professional well-versed in food and beverage operations and guest services. Experienced in managing large-scale events or intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase loyalty and repeat business.
Overview
5
5
years of professional experience
Work History
Cleaning Crew Member
High School
Toronto, ON
02.2017 - 06.2019
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
- Collected and bagged garbage from various locations to properly dispose of waste in designated dumpsters.
- Emptied trashcans and transported waste to collection areas.
- Arranged and removed tables, chairs and decorations to prepare facilities for events such as meetings and banquets.
- Worked alongside other cleaners to complete jobs in corporate office buildings.
Server
Breakfast Club
10.2016 - 06.2019
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Answered customers' questions, recommended items, and recorded order information.
Auto Mechanic
Centennial College
09.2020 - 04.2021
- Examined components and general state of vehicle engine to diagnose issues accurately.
- Repaired engine failures and mechanical and electrical systems malfunctions and replaced parts and components to maintain vehicle functional condition.
- Maintained vehicle records by recording service and repairs.
- Verified vehicle serviceability by conducting test drives and adjusting controls and systems.
- Complied with state vehicle requirements by testing engine, safety and combustion control standards.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Replaced damaged, missing, or defective parts with new and refurbished components.
Volunteer
Apartment Services
03.2017 - 04.2019
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Kept case files updated, accurate and aligned with requirements.
Education
No Degree - Autobody (Motor Vehicle Body Repair) Foundation
Centennial College of Applied Arts And Technology
Scarborough, ON09.2020
High School Diploma -
Bendale Business And Technical Institute
Scarborough, ON06.2019
Skills
- Inspecting Vehicles
- Replacing Parts
- Hazardous Waste Management
- System Repairs
- Service Scheduling
- Component Replacement
- Parts Replacement
- Tire Rotation
- Changing Oil
- Replacing Filters
- Managing Parts
- Installing Equipment
Languages
English
Native or Bilingual
Timeline
Auto Mechanic
Centennial College
09.2020 - 04.2021
Volunteer
Apartment Services
03.2017 - 04.2019
Cleaning Crew Member
High School
02.2017 - 06.2019
Server
Breakfast Club
10.2016 - 06.2019
No Degree - Autobody (Motor Vehicle Body Repair) Foundation
Centennial College of Applied Arts And Technology
High School Diploma -
Bendale Business And Technical Institute
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