Mathaus Rigopoulos
Summary
Helpful Busser with 2 years of experience clearing tables and helping wait staff serve food. Knowledgeable in proper sanitation and quality standards. Skilled in rolling silverware, washing dishes and routinely cleaning work areas. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bus Boy
Novita Italian Cuisine
08.2021 - Current
- Collected dishes and utensils at moment's notice, maintaining customer satisfaction and dining room cleanliness.
- Carried food, dishes, trays or silverware from kitchens or supply departments to serving counters.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal customer.
- Answered telephone to provide dining information and take reservations.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Escorted guests to seating area, furnished menus and daily specials.
- Checked dining and serving areas to verify proper cleanliness and readiness for guests.
- Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
- Followed safety and sanitation guidelines in accordance with local health regulations.
- Observed tables to tend to guest needs and identify customer service opportunities.
- Established methods for prompt dish collection and upkeep of healthy dining room.
Receptionist
Bloom Retirement Community
05.2022 - 03.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Programming FOBs for residents and new hires to use in the facility.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Monitoring cameras throughout the building to ensure safety for all residents.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Creating display sheets for any oncoming events and or activities for each day.
- Sorted, received, and distributed mail correspondence between departments and personnel.
Server
Bloom Stouffville Retirement Community
04.2022 - 02.2023
- Presented menus to patrons to answer questions about offered items and make suitable recommendations.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Operating a commercial dishwasher to dirty to clean dishes and cutlery
- Fully Cleaned out Dishwasher after each shift when worked
- Set up tables in between patrons to reduce wait times.
- Supported training efforts for new hires, sharing knowledge, techniques and customer service standards.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Barista
Bloom Stouffville Retirement Community
05.2022 - 11.2022
- Created signs and displays to advertise store products or events.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Utilized POS system to receive and process customer payments.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Restocked product displays based on demand and projected sales.
- Handled troubleshooting tasks to keep coffee machines operational
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Creating assortments and food that are visually appealing to customers
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
Education
Certificate - Healthcare
City Adult Learning Centre
Toronto, ON02-2025
High School Diploma -
Markham District High School
Markham, ON01.2022
Skills
- Cleanliness and Organization
- Quality Assurance
- Flexible and Adaptable
- Service-Oriented
- Cross-Selling and upselling
- Food running
- Conflict mediation
- Problem Detection and Resolution
- Customer Relations
- Independent Thinking
- Stress tolerance
- Fast paced environment adaptability
Certification
- Food Handlers, Canadian Institute of Food Safety - Issue date February 10th 2023, Expire February 9th 2028
- CPR and First Aid Training - Issue date February 7th 2023, Expire date February 7th, 2026
Timeline
Receptionist
Bloom Retirement Community
05.2022 - 03.2023
Barista
Bloom Stouffville Retirement Community
05.2022 - 11.2022
Server
Bloom Stouffville Retirement Community
04.2022 - 02.2023
Bus Boy
Novita Italian Cuisine
08.2021 - Current
Certificate - Healthcare
City Adult Learning Centre
High School Diploma -
Markham District High School
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