Summary
Overview
Work History
Education
Skills
Timeline
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Mathangan Jeyakantharajah

North Bay,ON

Summary

Reliable Sales Associate offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customers positive experiences to drive loyalty and repeat business. Trained in Sales with any Departments, Food Industries and IT Development areas and flexible with changing business needs.

Overview

4
4
years of professional experience

Work History

Cashier

Pizza Pizza
04.2023 - 10.2023
  • Built relationships with customers to encourage repeat business.
  • Stocked, tagged and displayed merchandise as required.
  • Worked closely with the shift manager to solve problems and handle customer concerns.
  • Tallied cash drawer at the beginning and end of each work shift.
  • Conducted inventory counts by adding each item in stock and documenting in the computer system.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.


Cashier

Sodexo Food Service
05.2023 - 09.2023
  • Greeted customers entering the store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked, tagged and displayed merchandise as required.
  • Used POS system to enter orders, process payments and issue receipts.
  • Monitored self-checkout systems and provide help in resolving complex problems.
  • Identified and resolved discrepancies and errors in customer gift card accounts.

Senior Software Engineer

Adventus Education
06.2021 - 04.2023
  • Worked with project managers, developers, quality assurance and customers to resolve technical issues.
  • Worked with development teams to correct problems and run test scenarios.
  • Promoted technical leadership to entry-level and junior engineers in complex enterprise system environments.
  • Led software development initiative as subject matter expert and primary point-of-contact for project management staff.

Software Engineer

Dialog Axiata
06.2019 - 02.2021
  • Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
  • Updated old code bases to modern development standards, improving functionality.
  • Integrated third-party tools and components into applications.
  • Tested methodology with writing and execution of test plans, debugging and testing scripts and tools.
  • Developed robust, scalable, modular and API-centric infrastructures.

Education

Post-Degree Certificate - Project Management - Information Technology

Canadore College of Applied Arts And Technology
North Bay, ON
01.2024

Bachelor of Science - Computer Science

Cardiff Metropolitan University
UK
09.2019

Skills

  • Cash Counting Machine Operations
  • Cash Management
  • Customer Service
  • Security Monitoring
  • Staff Training
  • Guest Inquiries
  • Coaching and Mentoring
  • Sales Expertise
  • Time Management Skills
  • Order Taking
  • Cash Drawer Management
  • Money Handling

Timeline

Cashier

Sodexo Food Service
05.2023 - 09.2023

Cashier

Pizza Pizza
04.2023 - 10.2023

Senior Software Engineer

Adventus Education
06.2021 - 04.2023

Software Engineer

Dialog Axiata
06.2019 - 02.2021

Post-Degree Certificate - Project Management - Information Technology

Canadore College of Applied Arts And Technology

Bachelor of Science - Computer Science

Cardiff Metropolitan University

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Mathangan Jeyakantharajah