Mateo Benitez Sandoval
Los Angeles
Summary
Client Service Technician with extensive experience managing enterprise network infrastructures, Windows environments, and virtualization technologies. Proven track record in implementing, and maintaining scalable network solutions that prioritize performance, security, and uptime. Expertise in Active Directory administration, VMware deployment, and network security protocols enhances the ability to deliver effective and reliable network services. A unique blend of technical acumen and military-trained analytical skills ensures the development of robust network solutions that drive business continuity and foster organizational growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Client Service Technician
Vision IT
08.2024 - Current
- Administer enterprise network infrastructure supporting 500+ users across Windows Server environments, VMware virtualization platform
- Virtualization Management Deploy, configure, and manage VMware vSphere infrastructure including ESXi hosts, vCenter management, and virtual machine lifecycle management
- Active Directory Administration: Implemented Group Policy Objects, and manage user accounts, security groups, and organizational units using PowerShell automation
- Troubleshooting & Maintenance: Conduct proactive system monitoring and analysis; identify and resolve complex hardware/software network issues to minimize downtime.
- Technical Leadership: Collaborate with infrastructure teams to coordinate network upgrades and provide technical mentoring to junior administrators
Information Technology Analyst
Ginesis Group INC.
05.2024 - 08.2025
- Secure Network Implementation: Deployed secure Video Teleconference network architecture, ensuring encrypted communications and compliance with security standards
- Network Security Enforcement: Implemented network access control policies and security protocols across all network segments and endpoint devices
- Network Troubleshooting: Diagnosed and resolved complex network connectivity issues, reducing average resolution time by 30% through systematic troubleshooting methodologies
- Infrastructure Lifecycle Management: Conducted network equipment assessments, conducted hardware refresh cycles, and executed seamless migrations to minimize service disruption
Geospatial Intelligence Imagery Analyst
Army Reserves, Arizona
Arizona
07.2022 - Current
- Analytical Operations: Support integration of geospatial intelligence systems with secure network infrastructure
- Compliance & Security: Operate mission-critical network systems in classified environments, ensuring strict adherence to network security protocols and data handling procedures
- Training & Leadership: Train personnel on secure network protocols and system administration best practices.
Security Officer
Allied Universal, California
California
05.2023 - 05.2024
- Security Monitoring: Operated surveillance and monitoring systems, applying technical expertise to identify security anomalies and potential intrusions
- Access Control Systems: Managed physical and logical access control systems, ensuring proper authentication and authorization protocols
Education
Bachelor of Science - Geographic Information Systems
Arizona State University
Arizona06-2028
Geospatial Intelligence Systems Studies, Operational Intelligence Studies
Cochise College
Arizona01-2023
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West Los Angeles College
California07-2020
Mechanical Engineering Studies
Santa Monica Community College
California07-2018
Material Science Engineering Studies
University of California, Irvine
California06-2017
Skills
- Active Directory
- Windows OS
- Information Assurance
- Security
- VMware
- Entrust
- PowerShell
- Network Infrastructure
- Risk Assessment
- Hardware repair
- Software configuration
- Remote support capabilities
Certification
CompTIA Security+
Timeline
Client Service Technician
Vision IT
08.2024 - Current
Information Technology Analyst
Ginesis Group INC.
05.2024 - 08.2025
Security Officer
Allied Universal, California
05.2023 - 05.2024
Geospatial Intelligence Imagery Analyst
Army Reserves, Arizona
07.2022 - Current
Geospatial Intelligence Systems Studies, Operational Intelligence Studies
Cochise College
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West Los Angeles College
Mechanical Engineering Studies
Santa Monica Community College
Material Science Engineering Studies
University of California, Irvine
Bachelor of Science - Geographic Information Systems
Arizona State University
CORE SKILLS & CERTIFICATIONS
- Network Administration: Network Infrastructure Design & Management
- TCP/IP, DNS, DHCP Configuration
- Network Security & Firewall Management
- VLAN Configuration & Routing
- Network Performance Monitoring & Optimization
- Bandwidth Management & QoS
- Windows Server
- Active Directory Domain Services
- VMware vSphere Infrastructure Management
- PowerShell Scripting & Automation
- Group Policy Management
- System Deployment & Configuration
- Security & Compliance: Network Security Implementation
- Access Control & Identity Management
- Risk Assessment & Vulnerability Management
- CJCSI Compliance & Security Protocols
- Entrust PKI Solutions
- Technical Tools: PowerShell Automation
- Microsoft System Center Suite
- VMware vCenter & ESXi
- Network Monitoring Tools
- Video Teleconference Systems Integration