Matej Simic
Mississauga,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Operations Manager
Duroflex Specialty Papers Inc.
08.2018 - 11.2022
- Key person in the transportation and logistics department
- Supervised all operations regarding planing and executing various transportation and logistics assignments on a daily basis.
- Setting operational parameters, developed procedures.
- Managed area costs and meeting budget.
- Directed and coordinated, through subordinates, activities of operations department for obtaining use of equipment, facilities, and human resources.
- Setting operations policies and standards, including determining safety procedures for the handling of dangerous goods.
- Managed group of 10 people in the department including pickers, drivers, stockers and my assistant.
- Depending on the need : Picked orders, stocked shelves, did deliveries - Basically everything needed to have the department run smoothly as possible.
- Planed, organized, or managed the work of subordinate staff to ensure that the work is accomplished in a manner consistent with organizational requirements.
- Interfaced with other departments to ensure quality parameters are achieved and maintained.
- Cargo handling contracted transportation service, carrier management.
- Reviewed shift reports to understand current numbers and trends.
- Enhanced supplier relationships, negotiating better pricing and terms for cost savings.
- Established effective communication channels between departments for seamless supply chain operations.
- Resolved complex issues regarding material handling, mail distribution and inventory control, to increase profits.
Warehouse Associate
Duroflex Specialty Papers Inc.
01.2015 - 08.2018
- Picking orders as requested by management.
- Packing incoming stock away, taking inventory and reporting shortages.
- Ensuring work areas are kept clean, neat and well-organized.
- Inspect and maintain warehouse equipment including pallet jacks, floor lifts, and basic tools. Report any malfunctions, insufficiencies, or necessary repairs through the relevant channels.
- Assisting in maintaining security of warehouse.
- Provided regular status updates to management.
- Prepared skids for freight orders.
- Delivering orders as needed.
- Confirmed accuracy, quality and quantity of materials received and listed on BOL.
Technical Support Agent
Vipnet
10.2011 - 09.2014
- Provided knowledgeable technical support and troubleshooting guidance pertaining to network, Internet, cable, digital phone, and computer issues.
- Answered user inquiries regarding computer software or hardware operation to resolve problems.
- Entered commands and observed system functioning to verify correct operations and detect errors.
- Perform data backups and disaster recovery operations.
- Collaborated with supervisors to escalate and address customer inquiries or technical issues.
Education
Bachelor of Science - Information Technology
Polytechnic of Zagreb
Zagreb, Croatia09.2011
Skills
- Problem Anticipation and Resolution
- Decision Making
- Safety Procedures
- Attention to Detail
- Quick Learner
- Forklift Operation
- Stock Management
- Warehouse Coordination Support
- Productivity and Time Management
- Proficient in Microsoft Word, Excel, PowerPoint and data entry
- Croatian - native language proficiency English - fluent Spanish - basic fluency
- Ability to work full time, 40 hours a week
- Able to work overtime if needed
- Tracking Metrics
- Materials Management
- Vendor Relations
- Reviewing Performance
- Supplier Relationship Management
- Production Scheduling
- Transportation Management
- Controlling Inventory
Certification
Microsoft Technology Associate
Timeline
Operations Manager
Duroflex Specialty Papers Inc.
08.2018 - 11.2022
Warehouse Associate
Duroflex Specialty Papers Inc.
01.2015 - 08.2018
Technical Support Agent
Vipnet
10.2011 - 09.2014
Bachelor of Science - Information Technology
Polytechnic of Zagreb
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