Matei Angan

Work History

Barista/Cashier

Coffee Shop & Burger

08.2022 - 01.2023

Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
Maintained a clean and organized workspace for optimal productivity and safety.
Increased repeat business by providing exceptional customer service and building rapport with patrons.
Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Consistently met or exceeded daily sales targets, driving revenue growth for the cafe.
Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
Kept up-to-date with industry trends, incorporating new ideas into drink preparation and presentation.
Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
Implemented sustainable practices such as waste reduction initiatives, contributing to the cafe''s environmental responsibility goals.

Sales Associate

Sport Chek

09.2020 - 04.2021

Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Managed returns, exchanges and refunds in accordance with store policy.
Answered customer questions about sizing, accessories, and merchandise care.

Prep Cook

Cojones Tacos & Tequila

07.2020 - 09.2020

Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts.
Expedited food preparation for timely service by closely following chef''s instructions and prioritizing tasks.
Reduced food waste by properly storing ingredients and monitoring expiration dates.
Maintained optimal food quality by adhering to strict guidelines for food safety and sanitation.
Collaborated with kitchen team, effectively communicating to streamline processes and optimize workflow.
Sharpened knife skills, resulting in precise cuts and reduced preparation time.
Stocked inventory efficiently, enabling seamless transition between meal services.
Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
Contributed to a positive work atmosphere through effective communication and teamwork among staff members.
Supported the success of daily operations by assisting chefs with ingredient prep work as needed.
Conserved resources by utilizing proper portion control techniques during meal preparation.
Cultivated a safe working environment by consistently wearing appropriate protective gear and practicing safe handling techniques during food preparation tasks.
Provided support during peak business hours, ensuring smooth service flow while maintaining high-quality output.

Summary

Overview

Work History

Barista/Cashier

Sales Associate

Prep Cook

Education

High School Diploma -

Skills

Languages

Timeline

Similar Profiles

Vasylyna UkolovaVasylyna Ukolova

ABDULRAHMAN ALHARBIABDULRAHMAN ALHARBI

Dayna AlahmadDayna Alahmad