Matai Buadromo
Fremont
Summary
Dedicated caregiver with extensive experience in medication administration, client assessment, and personal care. Committed to enhancing client well-being through personalized care plans and compassionate support.
Overview
40
40
years of professional experience
Work History
Caregiver
Private
Sacramento
01.2001 - Current
- Provided compassionate care to individuals with diverse needs and backgrounds.
- Assisted clients with daily living activities, including personal hygiene and meal preparation.
- Administered medications according to prescribed schedules and client requirements.
- Monitored clients' health conditions and reported changes to family members or healthcare providers.
- Developed meaningful relationships with clients to enhance their emotional well-being.
- Maintained a clean and safe living environment for clients at all times.
- Coordinated transportation for clients to appointments and social activities as needed.
- Supported bathing, dressing and personal care needs.
- Collaborated with family members to create personalized care plans for each client.
- Maintained clean and well-organized environment for client happiness and safety.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Laundered clothing and bedding to prevent infection.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Administered prescribed medications on a timely basis following care plan instructions.
- Followed care plan and directions to administer medications.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Followed safe lifting and transferring techniques to transport residents.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Monitored vital signs and medication use, documenting variances, and concerning responses.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Reported concerns to nurse supervisor to promote optimal care.
- Accompanied clients to social events such as movies or plays.
- Ensured compliance with all applicable laws, regulations and standards governing home health care services.
- Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
- Worked closely with clinical staff to support therapeutic and behavioral plans.
- Participated in team meetings regarding client progress or concerns raised by family members.
- Developed plans for respite care when needed based on availability of family members or other caregivers.
- Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
- Educated families about available resources for home health care services in the local community.
- Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
- Coordinated transportation services for clients when necessary.
- Monitored health and well-being of clients and reported significant health changes.
- Maintained detailed records of services performed on clients.
- Drove clients to doctors' appointments and social outings.
- Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
- Instructed family members on how to provide bedside care.
- Partnered with registered nurses and physiotherapists to provide care to patients.
- Contributed to case reviews of client status and progress.
Pastoral Care
National Fijian Fellowship USA
01.2001 - Current
- Engaged in pastoral care visits with individuals in hospitals, nursing homes, and hospices.
- Provided pastoral care to sick or elderly parishioners in their homes or hospitals.
- Provided pastoral care to youth participants by offering counseling services when needed.
- Facilitated pastoral care services, such as counseling and spiritual direction.
- Attended conferences and workshops related to pastoral care and religious education topics.
- Provided pastoral care for the patient and family members through visits, phone calls, and other means of communication.
- Participated in continuing education courses related to pastoral care or theology in order stay informed about relevant topics.
- Attended workshops and seminars focused on pastoral care techniques.
- Provided pastoral care through one-on-one meetings with members of the congregation.
- Provided pastoral care to adult students through counseling, prayer, and spiritual guidance.
- Cultivated meaningful relationships with church members through pastoral care visits.
- Provided pastoral care visits to members of the congregation who were sick or homebound.
- Attended conferences related to pastoral care and leadership development.
- Provided pastoral care and support to church members in need of spiritual guidance.
- Provided spiritual direction and pastoral care to members of the congregation.
Security Officer
AAB Security Services
Sacramento
05.2001 - 06.2004
- Conducted regular patrols to deter criminal activity and maintain order.
- Prepared detailed reports on security incidents and safety inspections.
- Provided assistance and support to visitors, ensuring a welcoming environment.
- Verified photo IDs and tickets to allow guests passage.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Confirmed visitor identification prior to granting entry into the building.
- Monitored surveillance cameras and responded to suspicious activity.
- Completed incident reports to record security or loss prevention incidents.
- Assisted with crowd control during large events held at the facility.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Operated communication systems between officers stationed throughout the facility.
- Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
Operations Supervisor
DHL Worldwide Express
Suva
09.1997 - 05.1998
- Supervised daily operations to ensure timely package delivery and customer satisfaction.
- Coordinated logistics and resource allocation for efficient workflow management.
- Trained new staff on safety protocols and operational procedures effectively.
- Collaborated with team members to optimize processes and reduce delays.
- Monitored inventory levels and coordinated replenishment when necessary.
- Implemented quality control measures to maintain service excellence standards.
- Assisted in resolving customer inquiries and complaints promptly and professionally.
- Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
- Trained new employees on proper job functions and company policies and procedures.
- Provided support to other departments as needed to meet organizational goals.
- Identified areas of improvement and developed strategies to increase efficiency.
- Ensured compliance with all safety regulations in the workplace.
- Monitored staff performance and provided feedback for improvement.
- Conducted regular meetings with staff members to discuss any issues or concerns they may have had.
- Resolved customer complaints in a timely manner to maintain customer satisfaction.
- Identified areas for improvement and implemented new processes to enhance overall company quality and performance.
- Coordinated with vendors regarding product availability, pricing, delivery schedules.
- Implemented cost-saving measures throughout the organization's operations.
- Created processes for tracking inventory and supply levels in order to prevent stock-outs or overstocking.
- Developed and executed operational plans for peak seasons, ensuring scalability and adaptability.
- Managed scheduling and staffing, optimizing labor costs while ensuring operational demands were met.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Participated in subordinates' tasks to facilitate productivity or help overcome difficulties.
Credit Controller
DHL Worldwide Express
Suva
03.1995 - 09.1997
- Managed customer accounts to ensure timely payment and reduce outstanding debts.
- Communicated with clients to resolve payment issues and clarify account details.
- Maintained accurate records of transactions and customer communications in the system.
- Collaborated with sales teams to address credit concerns and enhance customer relations.
- Developed payment plans for customers experiencing financial difficulties or disputes.
- Provided reports on account status to management for strategic decision-making purposes.
- Prepared monthly aging reports to identify overdue payments.
- Reviewed payment plans with customers to ensure timely repayment of debts.
- Updated customer accounts and processed payments.
- Followed up on any outstanding payments in a timely manner.
- Handled customer inquiries regarding payment status or account balances.
- Reconciled customer accounts and maintained accurate records.
- Maintained financial records and updated account information as needed.
- Developed collection strategies to reduce delinquencies within assigned portfolio of accounts.
- Investigated customer queries related to invoices, payments, credits, and deductions.
- Checked on payments and convey options by reaching out to customers using various means.
- Verified accuracy of billing data prior to issuing invoices.
- Communicated effectively with other departments regarding billing issues.
- Performed collections activities, including contacting delinquent customers by phone or letter.
- Participated in the development and implementation of new policies and procedures relating to credit control operations.
- Negotiated settlements with past due customers while protecting company interests.
- Received information about disputes and responded to incidents calmly to develop effective resolutions.
- Assessed customer compliance with repayment schedule by reviewing account details.
- Trained rookie credit staff in application processing, credit analysis and loan disbursement to detect and curb fraud.
- Oversaw month-end closing process, prepared financial statements and managed advanced reconciliations.
- Prepared monthly financial statements, coordinated annual audits and facilitated preparation of Consolidated Annual Financial Reports (CAFR).
- Collaborated with finance and accounting departments to deliver comprehensive financial information to facilitate decision making for management, stakeholders and parent company.
Express Freight Assistant
DHL Worldwide Express
Suva
03.1994 - 03.1995
- Coordinated shipment schedules for timely deliveries across global networks.
- Assisted in processing import and export documentation for compliance.
- Managed inventory records using DHL's tracking systems and software.
- Communicated with clients to resolve inquiries about shipments and services.
- Supported team members in daily operations to enhance workflow efficiency.
- Monitored shipment status updates and reported discrepancies to management.
- Greeted visitors, clients and guests in a professional manner.
- Organized and maintained filing systems for documents and records.
- Entered data into databases accurately and efficiently.
- Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
- Developed positive relationships with internal customers through effective communication techniques.
- Ensured office equipment was operational, stocked with supplies and maintained in a clean condition.
- Assisted in the preparation of reports, presentations and correspondence.
- Assisted organizational efforts by filing, entering data and answering phones.
- Maintained front desk to provide positive first impression.
- Broke down boxes for garbage and recycling.
- Offered reception coverage to relieve staff during absences or breaks.
- Participated in credit and collections activities.
- Scheduled service and changed and ordered toner to keep printers and copiers functioning.
Office Assistant
Calvary Temple Church
Suva
05.1993 - 10.1994
- Managed daily office operations and maintained organized filing systems.
- Assisted in scheduling meetings and coordinating events for church activities.
- Provided administrative support to staff, including preparing documents and reports.
- Supported outreach programs by preparing materials and assisting with logistics.
- Coordinated volunteer schedules and communicated tasks to ensure smooth operations.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Maintained an organized filing system of paper documents and electronic files.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
- Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
- Answered phone calls and directed them to appropriate personnel.
- Managed inventory of office supplies and placed orders when needed.
- Utilized office equipment such as printers, copiers, and fax machines efficiently.
- Coordinated travel arrangements for staff, including flight and hotel bookings.
- Supported bookkeeping tasks such as invoicing and expense tracking.
- Ordered office supplies and managed inventory to ensure a well-stocked office.
- Supported the planning and execution of corporate events and meetings.
- Facilitated internal communication by distributing memos and announcements.
- Provided customer service, addressing inquiries and resolving issues promptly.
- Monitored office expenses and submitted purchase requests.
- Copied, sorted and filed records of office activities and business transactions.
- Delivered messages and ran errands.
- Reviewed files, records and other documents to obtain information or respond to requests.
- Communicated with customers, employees and vendors to answer questions and address complaints.
- Computed, recorded and proofread data or reports.
- Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
- Developed organizational filing systems for confidential customer records and reports.
- Trained staff members to perform work activities and use computer applications.
- Collected, counted and disbursed money to complete basic bookkeeping and banking transactions.
- Processed and prepared business or government forms and expense reports.
Security Officer
Carpenters Fiji Ltd
Suva
04.1991 - 03.1993
- Monitored access points to ensure safety and security for all personnel.
- Conducted regular patrols to deter criminal activity and maintain order.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Assisted with crowd control during large events held at the facility.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Reported safety hazards for remediation response.
- Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Assisted in the development and implementation of security policies and procedures.
- Wrote reports outlining thefts, unauthorized access violations, or other unusual occurrences to help support later criminal or civil actions.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
Correctional Officer
Fiji Correctional Services
Suva
06.1986 - 01.1991
- Monitored inmate activities to ensure compliance with facility rules.
- Conducted regular safety inspections throughout the correctional facility.
- Assisted in managing inmate behavior through effective communication techniques.
- Maintained accurate records of incidents and daily activities within the facility.
- Responded promptly to emergency situations following established protocols.
- Collaborated with staff to implement security measures and procedures effectively.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Inspected cells and conducted random searches of common areas.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
- Maintained clear and open communications with facility areas to support safe operations.
- Informed inmates and visitors of rules, safety and security procedures and responsibilities.
- Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
- Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
- Transported prisoners between facilities or court hearings using secure vehicles equipped with restraints.
- Administered first aid when required due to injury or illness sustained by an inmate while under supervision.
- Maintained inmate logs and entered information into electronic offender record systems for regulatory monitoring.
- Operated security control systems to monitor entrances, exits, and movement within the facility.
- Performed head counts, checking cells for missing inmates.
- Inspected locks, window bars, doors, and security systems to support escape prevention.
- Issued clothing, tools and other authorized items to inmates.
- Used appropriate means to discipline prisoners.
Education
Bachelor of Arts - Ministerial Studies
Epic Bible College
Sacramento, CA03-2007
Skills
- Medication administration
- Client assessment
- Personal care
- Care plan development
- Health monitoring
- Patient transportation
- Debt recovery
- Payment processing
- Financial reporting
- Customer relationship management
- Effective communication
- Time management
- Problem solving
- Deadline oriented approach
- Payment acceptance
Timeline
Security Officer
AAB Security Services
05.2001 - 06.2004
Caregiver
Private
01.2001 - Current
Pastoral Care
National Fijian Fellowship USA
01.2001 - Current
Operations Supervisor
DHL Worldwide Express
09.1997 - 05.1998
Credit Controller
DHL Worldwide Express
03.1995 - 09.1997
Express Freight Assistant
DHL Worldwide Express
03.1994 - 03.1995
Office Assistant
Calvary Temple Church
05.1993 - 10.1994
Security Officer
Carpenters Fiji Ltd
04.1991 - 03.1993
Correctional Officer
Fiji Correctional Services
06.1986 - 01.1991
Bachelor of Arts - Ministerial Studies
Epic Bible College