Matagi Magalo
Anaheim
Summary
Accomplished tax clerk with a proven track record at the American Samoa Department of Treasury, enhancing filing accuracy and taxpayer satisfaction. Expert in data entry and client relations, I streamlined data management processes, significantly boosting department efficiency. My professional demeanor and organizational skills have consistently improved compliance and operational workflows.
Overview
2025
2025
years of professional experience
Work History
Receptionist
Tradewinds Hotel
- Processed tax forms to ensure accurate filing and compliance with regulations.
- Improved filing accuracy by verifying information on submitted documents.
- Assisted taxpayers with inquiries, enhancing customer satisfaction.
- Organized tax records for easy retrieval and review.
- Completed data entry tasks for efficient processing of tax returns.
- Ensured confidentiality of sensitive information, maintaining trust.
- Enhanced department workflow by streamlining data management processes.
- Prepared documentation for audits, supporting compliance efforts.
- Addressed discrepancies in tax filings to resolve issues.
- Collaborated with team to meet tight deadlines and maintain efficiency.
- Handled communication with clients to clarify tax-related questions.
- Maintained excellent financial standings by working closely with bookkeeper to process business transactions.
Specialized Tax Clerk
American Samoa Department of Treasury (Tax Off.)
01.2024 - 11.2024
- Processed tax forms to ensure accurate filing and compliance with regulations.
- Improved filing accuracy by verifying information on submitted documents.
- Assisted taxpayers with inquiries, enhancing customer satisfaction.
- Organized tax records for easy retrieval and review.
- Completed data entry tasks for efficient processing of tax returns.
- Ensured confidentiality of sensitive information, maintaining trust.
- Enhanced department workflow by streamlining data management processes.
- Prepared documentation for audits, supporting compliance efforts.
- Addressed discrepancies in tax filings to resolve issues.
- Collaborated with team to meet tight deadlines and maintain efficiency.
- Handled communication with clients to clarify tax-related questions.
- Maintained excellent financial standings by working closely with bookkeeper to process business transactions.
Education
Tafuna High School
American Samoa06.2020
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Customer/Client relations
- Customer and client relations
- Scheduling appointments
- Scheduling
- Data inputting
- Office administration
- File management
- Administrative support
- Schedule management
- Multi-line telephone operation
- Mail handling
- Document management
- Clerical support
- Professional demeanor
- Calendar management
- Service-oriented mindset
- Office management
- Multi-line telephone systems
Timeline
Specialized Tax Clerk
American Samoa Department of Treasury (Tax Off.)
01.2024 - 11.2024
Receptionist
Tradewinds Hotel
Tafuna High School
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