Hi, I’m
MATABARO SAMBA
Ottawa,Canada
Summary
Focused and proactive security professional with 2 years of experience ensuring safety across diverse environments. Currently pursuing a degree in Police Foundations at Algonquin College. Trained in monitoring premises, conducting inspections, and effectively responding to emergencies, with a proven ability to de-escalate situations and enforce policies. Committed to upholding highest standards of integrity and professionalism, complemented by excellent communication and observational skills. English (Native), Swahili (Native), French (Basic)
Overview
11
years of professional experience
1
Certificate
Work History
Commissionaires Security
Security Guard
08.2024 - Current
Job overview
- Reported incidents and hazards to management for appropriate action.
- Conducted regular patrols to deter and detect any suspicious activities.
- Responded to alarms and emergencies to maintain order and safety.
- Inspected and secured entry points to prevent unauthorized access.
Canadian Appliance Sources
Warehouse Attendant
08.2021 - 06.2024
Job overview
- Prepared shipments by packing items securely, reducing risk of damage.
- Assisted in restocking shelves, ensuring products were readily available for orders.
- Organized inventory by sorting and labeling items for easy access.
- Loaded and unloaded trucks, ensuring all products were handled with care.
- Trained new staff members on warehouse policies, procedures, tools, equipment usage, ensuring smooth onboarding experience.
- Conducted visual inspections of received goods for potential defects/damages before adding them into the inventory system.
- Inspected forklifts and other tools before and after use to enhance personal and employee safety.
McDonald's
Cashier
05.2019 - 12.2019
Job overview
- Provided excellent customer service by resolving complaints and ensuring customer satisfaction
- Handled cash transactions and maintained cleanliness at workstation
- Adhered to strict hygiene and safety standards while preparing food and beverages, ensuring quality and compliance with health regulations
Uber Eats and Skip the Dishes
Driver
06.2019 - 06.2019
Job overview
- Delivered food to customers, ensuring timely and friendly service
- Navigated efficiently to various locations while adhering to safety regulations
- Provided friendly and professional service by greeting customers and addressing any concerns, enhancing overall satisfaction and fostering positive relationships
Tim Hortons
Cashier
03.2016 - 05.2019
Job overview
- Maintained a clean and organized workstation while serving customers effectively
- Prepared food and beverages, contributing to a fast-paced environment
- Adhered to strict hygiene and safety standards while preparing food and beverages, ensuring quality and compliance with health regulations
- Committed contributed to an increase in customer satisfaction scores through prompt service and high-quality food and beverage preparation
Sandy Hill Community Health Centre
Cleaner
11.2013 - 07.2014
Job overview
- Restocked essential supplies and reported maintenance issues promptly to management
- Maintained and sanitized facilities, including restrooms and common areas, upheld a safe and hygienic environment for patients and staff
- Cleaned and sanitized over20,000 square feet of facilities daily, including restrooms and common areas, enhancing safety and hygiene standards contributed to a30% increase in patient satisfaction ratings
Education
Algonquin CollegeNepean, ON
Police Foundations Diploma
01.2025
University Overview
Currently pursuing Police Foundations program
Rideau High SchoolOttawa, ON
High School Diploma
01.2019
University Overview
Diploma
Skills
- Customer Relations: Ability to build and sustain positive relationships with customers, utilizing communication skills to foster trust and loyalty while addressing needs and preferences
- Complaint Resolution: Experience in addressing customer complaints and concerns effectively, using problem-solving skills to find satisfactory solutions and enhance customer satisfaction
- Policy Enforcement: Understanding and application of organizational policies and procedures, ensuring compliance by monitoring activities and addressing violations appropriately
- De-escalation Techniques: Skills in managing and diffusing tense situations through effective communication and conflict resolution strategies, helping to prevent escalation into violence or disorder
- Monitoring and Surveillance: The ability to observe and assess environments to identify potential threats or unsafe conditions, using tools and techniques to ensure safety
- Loading and Unloading: Competence in safely and efficiently loading and unloading goods from trucks or storage areas, following safety protocols to prevent injuries and damage
- Verbal and written communication
- Punctuality
- Work ethic
- Incident reporting
- Physical fitness
- First aid certified
- Self-defense
- Physical stamina
- Reliability
- ID verification
Certification
- Certified in both First Aid and CPR life saving technique
- Victim Rights in Canada: Educated on the rights of victims and how to provide appropriate support.
- Mental Health Awareness for First Responders: Understanding of mental health challenges and support strategies for first responders.
- Online training on the youth criminal justice act
Languages
English
Native or Bilingual
French
Professional Working
Swahili
Native or Bilingual
Timeline
Security Guard
Commissionaires Security
08.2024 - Current
Warehouse Attendant
Canadian Appliance Sources
08.2021 - 06.2024
Driver
Uber Eats and Skip the Dishes
06.2019 - 06.2019
Cashier
McDonald's
05.2019 - 12.2019
Cashier
Tim Hortons
03.2016 - 05.2019
Cleaner
Sandy Hill Community Health Centre
11.2013 - 07.2014
Rideau High School
High School Diploma
Algonquin College
Police Foundations Diploma
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Dean's List
Education
Algonquin College – Ottawa, ON
Police Foundations Program
Expected Graduation: April 2025
- Dean's List Honoree: 2023, 2024
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