Massoud Ali
Scarborough,Ontario
Summary
Astute Business Owner experienced in operations management, competitive analysis and financial management. Demonstrated success in growth and innovation. Capitalized on new trends and technologies to boost business initiatives and reach sales objectives. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Creative Business Owner with exceptional background spent in [Industry]. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams. Motivated business professional bringing years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members. Motivated business professional bringing [Number] years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Business Owner
My Own Work
02.2017 - 09.2023
- Reported issues to higher management with great detail.
- Assessed damaged materials and notified maintenance personnel of needed repairs.
- Assisted in recruiting, hiring and training of team members.
- Conducted market research to inform product development decisions and identify potential growth areas.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Conducted audit inspections and independent checks to verify parts and materials.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Boosted revenue by identifying new business opportunities and diversifying product offerings.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Prepared bank deposits and handled business sales, returns, and transaction reports.
- Reduced operational risks while organizing data to forecast performance trends.
- Updated and resolved incidents and managed charges objectively while maximizing profit.
- Secured long-term sustainability of business through prudent financial management practices such as cash flow optimization, cost control, and strategic investments.
- Expanded market reach with targeted marketing campaigns and strategic partnerships.
- Increased client satisfaction by implementing innovative business strategies and streamlining processes.
- Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Maintained safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Achieved consistent growth in annual revenue through strategic planning and execution of sales initiatives.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Established strong customer relationships through excellent communication and attentive service.
- Trained and guided team members to maintain high productivity and performance metrics.
- Demonstrated high level of initiative and creativity while tackling difficult tasks.
- Gained strong leadership skills by managing projects from start to finish.
- Managed time efficiently in order to complete all tasks within deadlines.
- Proved successful working within tight deadlines and fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated creativity and resourcefulness through development of innovative solutions.
- Worked effectively in fast-paced environments.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Enhanced company profitability by reducing overhead costs and negotiating favorable contracts with suppliers.
- Developed high-performing team through effective recruitment, training, and performance management.
- Implemented efficient systems for inventory management, order processing, and shipping logistics.
- Maintained safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
- Optimized workflow by analyzing operational data and implementing process improvements.
- Mitigated risks by developing comprehensive contingency plans for various potential scenarios.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout team.
Personal Trainer
Self Made Moving
01.2014 - 09.2023
- Expanded knowledge of industry trends by attending workshops and conferences, applying new techniques to client programs.
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Assisted individuals in setting achievable fitness goals, monitoring progress for success.
- Developed, planned, and led personal and group fitness sessions as well as well-known specialty fitness programs.
- Developed and implemented fitness assessment system to evaluate progress of participants.
- Mentored junior trainers on best practices for building successful career in fitness industry.
- Designed specific workout systems for individual clients based on performance ability.
- Led aerobics, yoga, core strength and kickboxing classes.
- Developed specialized programs for athletes of all levels to reach competition goals.
- Delivered fun and motivating group fitness classes designed to improve overall health and fitness levels.
- Used music to motivate and energize classes.
- Revitalized underutilized group class offerings with fresh formats, boosting attendance rates significantly.
- Adapted classes to meet needs of participants with varying fitness levels.
- Streamlined scheduling processes for better time management and session availability.
- Collaborated with other fitness professionals to develop and implement new programs.
- Developed and implemented creative exercise programs to keep clients engaged and motivated.
- Assisted with marketing and promoting of classes and services.
- Promoted safe and inclusive environment for club clients and members.
- Collaborated with other fitness professionals to design effective cross-training programs.
- Assisted clients with personal fitness goals through realistic objectives.
- Encouraged participants to stay motivated and reach fitness goals.
- Developed customized fitness plans for wide range of clients to expand services.
- Adapted workout routines for special populations such as seniors or those recovering from injuries ensuring safety while still challenging their abilities.
- Maintained detailed records of all client interactions including progress notes, goal tracking updates allowing for easy assessment adjustments when needed.
- Educated participants on proper nutrition and healthy lifestyle habits.
- Created comprehensive fitness programs tailored to needs and goals of each individual.
- Strengthened relationships with local businesses through joint promotions and community involvement initiatives.
- Counseled participants on nutrition to help reach fitness goals.
- Educated clients on importance of proper nutrition to reach fitness objectives.
- Implemented new and creative exercise routines to keep participants motivated.
- Demonstrated proper form and technique to prevent injury.
- Increased client retention through consistent communication, motivation, and support.
- Motivated participants through one-on-one instruction and positive feedback.
- Demonstrated high level of initiative and creativity while tackling difficult tasks.
- Provided professional services and support in dynamic work environment.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proven ability to learn quickly and adapt to new situations.
- Utilized effective record-keeping system for tracking customer information.
- Enhanced gym member satisfaction by providing one-on-one consultations and group training sessions.
- Maintained up-to-date knowledge of fitness training methods to inform approach.
- Promoted fitness classes to boost gym attendance.
- Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.
- Improved client fitness levels by developing personalized workout plans and monitoring progress.
- Conducted comprehensive fitness assessments, setting realistic goals for each client''s unique needs and abilities.
- Boosted personal training revenue by promoting additional services to existing clients.
Container Loading
Fayz Commission &Agent
04.2012 - 04.2013
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated high level of initiative and creativity while tackling difficult tasks.
- Managed time efficiently in order to complete all tasks within deadlines.
- Delivered services to customer locations within specific time frames.
- Paid attention to detail while completing assignments.
- Gained strong leadership skills by managing projects from start to finish.
- Skilled at working independently and collaboratively in a team environment.
- Resolved problems, improved operations and provided exceptional service.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Learned and adapted quickly to new technology and software applications.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships.
- Passionate about learning and committed to continual improvement.
- Demonstrated leadership skills in managing projects from concept to completion.
- Developed strong communication and organizational skills through working on group projects.
- Self-motivated, with a strong sense of personal responsibility.
- Provided professional services and support in a dynamic work environment.
- Identified issues, analyzed information and provided solutions to problems.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Strengthened communication skills through regular interactions with others.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Gained extensive knowledge in data entry, analysis and reporting.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Applied effective time management techniques to meet tight deadlines.
Branch Manager
Sea Products Ltd
03.2002 - 02.2010
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
- Compiled database of loan applicants' credit histories, financial statements and other financial information.
- Utilized financial software to prepare consolidated financial statements.
- Established and checked coding procedures, monitored reports and updated internal files.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Improved overall financial reporting by streamlining control processes and reporting structures.
- Evaluated and negotiated contracts to procure favorable financial terms.
- Developed strategic plans for day-to-day financial operations.
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
- Established internal audit procedures to validate and improve accuracy of financial reporting.
- Generated financial and operational reports to assist management with business strategy.
- Launched new training program to boost employee skills and staff retention rate.
- Designed and maintained financial models to identify and measure risks.
- Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
- Prepared internal and regulatory financial reports, balance sheets and income statements.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Championed process improvement initiatives that resulted in increased efficiency, improved service quality, or cost savings for organization as whole.
- Conducted financial due diligence on potential investments and acquisitions.
- Engaged employees in business processes with positive motivational techniques.
- Demonstrated high level of initiative and creativity while tackling difficult tasks.
- Worked flexible hours across night, weekend, and holiday shifts.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Optimized branch inventory management practices for improved product availability and reduced stock obsolescence costs.
- Reviewed and edited loan agreements to enhance clarity and monitor compliance with requirements.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Delivered services to customer locations within specific time frames.
- Worked well in team setting, providing support and guidance.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Worked flexible hours across night, weekend, and holiday shifts.
- Worked well in team setting, providing support and guidance.
- Developed and maintained courteous and effective working relationships.
- Proven ability to develop and implement creative solutions to complex problems.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Cultivated interpersonal skills by building positive relationships with others.
- Proven ability to learn quickly and adapt to new situations.
- Proved successful working within tight deadlines and a fast-paced environment.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
Branch Manager
Sea Products Limited
02.2000 - 06.2010
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Optimized branch inventory management practices for improved product availability and reduced stock obsolescence costs.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- Submitted loan applications to underwriter for verification and recommendation.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Compiled database of loan applicants' credit histories, financial statements and other financial information.
- Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
- Prepared internal and regulatory financial reports, balance sheets and income statements.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Implemented and regularly reviewed financial controls to generate accurate and reliable financial data.
- Evaluated and negotiated contracts to procure favorable financial terms.
- Established internal audit procedures to validate and improve accuracy of financial reporting.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Implemented risk management strategies to minimize potential losses while maintaining healthy balance between risk and return on investments.
- Utilized data-driven insights to make informed decisions regarding staffing levels during peak seasons thereby maintaining smooth functioning of branch operations.
- Utilized financial software to prepare consolidated financial statements.
- Consulted customers to boost product sales and services.
- Complied with established internal controls and policies.
- Designed and maintained financial models to identify and measure risks.
- Created and managed financial models to evaluate corporate investments and acquisitions.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Implemented service improvements to enhance sales cycle.
- Evaluated project applications and verified with outline specifications to approve, reject and recommend adjustments.
- Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
- Monitored market trends to identify new business opportunities and capitalize on potential growth areas within community or region served.
- Completed filings and upheld strict compliance with regulatory agencies and supervisors.
- Maintained friendly and professional customer interactions.
- Forecasted trends and recommended improvements based on financial risk analyses.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Complied with regulatory guidelines and requirements.
- Conducted financial due diligence on potential investments and acquisitions.
- Ensured regulatory compliance through diligent adherence to industry standards, guidelines, and company policies.
- Engaged employees in business processes with positive motivational techniques.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Resolved various issues impacting sales management and business operations.
- Supported financial director with special projects and additional job duties.
- Launched new training program to boost employee skills and staff retention rate.
- Improved overall financial reporting by streamlining control processes and reporting structures.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
- Reviewed and edited loan agreements to enhance clarity and monitor compliance with requirements.
Education
Associate of Arts - Business Administration
Open University of Tanzania
Dar Es Salam Tanzania11.2014
Associate of Science - Business Administration
Teofile Kisanji University
Dar Es Salam11.2013
Skills
- Administrative Management
- Start-Up Operations
- Desktops, Laptops, and Mobile Devices
- Employee Development
- Logistics
- Business Planning
- Business Development
- Strategic Planning
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of [Number] staff members.
- Resolved product issue through consumer testing.
- Collaborated with team of [Number] in the development of [Project name].
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Achieved [Result] through effectively helping with [Task].
- Documented and resolved [Issue] which led to [Results].
Languages
English
Professional Working
Swahili
Native or Bilingual
Arabic
Elementary
Certification
- [Area of certification], [Company Name] - [Timeframe]
- [Area of certification] Training - [Timeframe]
sports, swimming,Travels,
I have participated with alot sports activities and competation such as Athletics and i was in different competation in Running ,High jumping , Long jumping other sports that i was participated is Footbal, Valleyball , Table Tennesse and other
In swimming i was born to because i was born in Island the main activities was swimming so i was do as competation and hobbies not only swimming but also iam diver too.
Travel is among of my hobbies in country and outside of country and i did sevaral tourist trips in Tanzania and outside like climbing mount Kilimanjaro the world second mount , Mikumi National park, Serengeti National Park ,Saadan National Park,Ruaha National park, Nyerere National park and others in travel outside of Tanzania my orginal country i went many countries and cities like Japan , China, Hongkong , Maccau, Singapore ,Turkiy ,Dubai, Qatar and Thailand .
Additional Information
In addition i have mined and sold minerals . i have also worked in proccessing and packing industry
but i have as packers .
Further more worked inthe distribution of food and disposable items.
In my life i have worked in agriulture using a hand pilow , i have also worked in carrying heavy things more ever i worked in the store as organizer items
Inclusion im person that can worked all weather of life im humble man respective work indepent and goal finder
My hobbies is football, swimming ,valleyball doing exercisie like yoga, kigel Aquar exercise, thai
Massoud Hamad Ali
185 Galloway rd
Scarbough Toronto
M1E 4Z7
Units 34.
Timeline
Business Owner
My Own Work
02.2017 - 09.2023
Personal Trainer
Self Made Moving
01.2014 - 09.2023
Container Loading
Fayz Commission &Agent
04.2012 - 04.2013
Branch Manager
Sea Products Ltd
03.2002 - 02.2010
Branch Manager
Sea Products Limited
02.2000 - 06.2010
Associate of Arts - Business Administration
Open University of Tanzania
Associate of Science - Business Administration
Teofile Kisanji University