Massimo Ranallo
Aldergrove,BC
Summary
Motivated Individual with experience in hospitality, customer service, sales, and agricultural operations. Strong background supporting high-volume restaurant environments through teamwork, communication, and attention to detail. Recognized for a strong work ethic, reliability, and ability to perform effectively under pressure while balancing academics and entrepreneurial pursuits.
Overview
8
8
years of professional experience
Work History
Owner
Gusto Mio
Abbotsford, British Columbia
08.2026 - Current
- Coordinated catering operations for employer events and client functions to ensure seamless execution.
- Managed event budgets, invoices, and purchase orders for accurate financial tracking.
- Worked with chefs to plan menus and accommodate dietary requirements.
- Monitored food safety, sanitation, and quality standards.
Farm Operations Assistant
Dalke Farms
Aldergrove, BC
01.2025 - Current
- Assisted in managing commercial poultry operations, contributing to the care of thousands of birds in a high-demand agricultural environment.
- Monitored feed and water systems, resolving operational issues to enhance flock performance.
- Conducted inspections of barns and equipment, ensuring adherence to biosecurity and safety standards.
Field Marketing Specialist
The Supplement House
Abbotsford, BC
01.2023 - 01.2026
- Represented company at promotional events and community activations, enhancing community presence
- Increased brand awareness through customer engagement and product education, fostering customer loyalty
- Developed relationships with customers, gyms, and local businesses
- Assisted with marketing campaigns and product launches, supporting successful execution and brand visibility
- Collected customer feedback and market insights for management
Porter
King Taps
North Vancouver, BC
04.2025 - 09.2025
- Performed rapid keg changes and beverage restocking to minimize service interruptions and support continuous bar operations.
- Restocked bar stations, coolers, glassware, and service areas to keep staff fully equipped during busy shifts.
- Managed liquor, beer, and supply inventory, maintaining optimal stock levels and organized storage for operational efficiency.
- Supported front-of-house and bar operations in high-volume restaurant, facilitating smooth service and customer satisfaction.
Expo/Porter
Cactus Club Cafe
South Surrey, BC
01.2022 - 01.2024
- Coordinated communication between kitchen and service staff, ensuring accurate and timely food order delivery for optimal guest satisfaction.
- Verified food quality, presentation, and order accuracy before dishes were sent to guests.
- Trained new team members on expo procedures, service standards, and workflow expectations to maintain high operational efficiency.
- Handled multiple orders under tight timelines while maintaining attention to detail and prioritization, supporting smooth service flow.
Sales Associate
Uniqlo
Burnaby, BC
01.2019 - 01.2021
- Delivered exceptional customer service by assisting customers with product selection, sizing, and styling recommendations in a fast-paced retail environment.
- Processed transactions accurately and efficiently, directly supporting sales targets and contributing to overall store performance.
- Maintained store presentation standards through effective merchandising, timely inventory replenishment, and organized sales floor displays to enhance customer experience.
Education
High school Diploma -
Aldergrove Community Secondary School
Aldergrove, BC01-2019
Bachelor of Arts - Communications
Simon Fraser University
Burnaby, BC10-2026
Skills
- Catering management
- Budget management
- Client relations
- Brand management
- Content creation
- Community outreach
- Team leadership
VOLUNTEER EXPERIENCE
- Langley Minor Hockey Association, Skills Coach, 2024, 2024, Assisted young athletes in developing hockey fundamentals and game skills, Led drills and provided mentorship in a positive team environment, Encouraged sportsmanship, discipline and confidence
- Special Olympics, Volunteer for Floor Hockey Team, 2023, 2023, Supported athletes during practices teaching them new skills, Assisted in set up and clean up of practices, Demonstrated drills
- Fraser Valley Italo-Canadian Society, 2022, 2024, Helped set up equipment for events, Performed table service during gala events, Helped promote and educate attendees on Canadian/Italian culture
Timeline
Owner
Gusto Mio
08.2026 - Current
Porter
King Taps
04.2025 - 09.2025
Farm Operations Assistant
Dalke Farms
01.2025 - Current
Field Marketing Specialist
The Supplement House
01.2023 - 01.2026
Expo/Porter
Cactus Club Cafe
01.2022 - 01.2024
Sales Associate
Uniqlo
01.2019 - 01.2021
High school Diploma -
Aldergrove Community Secondary School
Bachelor of Arts - Communications
Simon Fraser University