Massimo Pannese
Montréal,Canada
Overview
13
13
years of professional experience
Work History
Nurse
CHUM
Montreal, QC
08.2025 - Current
- Provided pre and post operative care for patients hospitalized for plastic and thoracic surgeries including: DIEPs, mammoplasties, mastectomies, vaginoplasties, labioplasties, skin graft surveillance, pneumothorax/hemothorax, lobectomies, wedges, segmentectomies, pneumectomies, oesophagectomies, tracheotomies and other various procedures.
- Managed various drains such as chest drainage (Pleur-Evac), pigtail, Hemovac, Jackson-Pratt, Penrose.
- Provided care for out-of-sector patients admitted due to overflow from other various specialities: ENT, Gastroenterology, Liver & Gallbladder, Cardiology & Vascular.
- Executed medication administration and treatment protocols in alignment with patient care plans.
- Facilitated collaboration among multidisciplinary teams to optimize patient outcomes.
- Formulated and executed tailored care plans derived from thorough assessments of patient needs.
Waiter/runner
La Maison du Pêcheur
Percé, QC
01.2022 - 01.2023
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
- Collaborated with kitchen staff to streamline food preparation and presentation processes.
- Trained new team members on restaurant protocols and service standards.
Membership Clerk
Costco Wholesale
Anjou, QC
05.2015 - 05.2022
- Processed membership applications efficiently, ensuring accuracy and compliance with company policies.
- Assisted members with inquiries, providing exceptional customer service to enhance satisfaction and retention.
- Maintained accurate member records using internal database systems, supporting data integrity and reporting needs.
- Collaborated with team members to streamline check-in processes, reducing wait times for incoming members.
Shift Supervisor
McDonalds Canada
Montreal, QC
05.2013 - 05.2015
- Supervised daily operations to ensure efficient workflow and quality service delivery.
- Trained and mentored team members on operational procedures and customer service standards.
- Implemented inventory management practices to reduce waste and optimize stock levels.
- Monitored performance metrics to identify areas for improvement in service and efficiency.
Education
DEC - Nursing
Rosemont College
Montréal, Qc, Canada06.2025
DEC - Tourism Management
Champlain College
Saint-Lambert, Qc, Canada01.2020
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Nurse
CHUM
08.2025 - Current
Waiter/runner
La Maison du Pêcheur
01.2022 - 01.2023
Membership Clerk
Costco Wholesale
05.2015 - 05.2022
Shift Supervisor
McDonalds Canada
05.2013 - 05.2015
DEC - Nursing
Rosemont College
DEC - Tourism Management
Champlain College