Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Massimo DeCrisci

Vaughan,Ontario

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Skilled Labor Worker with strong track record of success in maintenance, repair and general labor. Multitasks and works well in fast-paced, high-volume environments. Flexible work and shift schedule with expertise operating basic hand and power tools. Excellent work performance in individual and team roles combined with superior attendance record.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Manager

McDonald's
07.2020 - Current
  • Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Cross-trained existing employees to maximize team agility and performance.
  • Onboarded new employees with training and new hire documentation.
  • Controlled costs to keep business operating within budget and increase profits.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Defined clear targets and objectives and communicated to other team members.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.

Piano Technician Assistant

Twisted Stringz Piano Tuning And Repair
05.2020 - Current
  • Enhanced customer satisfaction by providing timely and accurate piano tuning services.
  • Restored antique pianos to their original condition, preserving historical value and increasing overall worth.
  • Coordinated with event organizers for the provision of piano tuning and maintenance services at concerts, recitals, and competitions.
  • Worked with wood, metal, plastic and fiberglass to complete high-quality repairs.
  • Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
  • Supported business growth by assisting in marketing campaigns and coordinating events.
  • Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
  • Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
  • Reduced overhead costs with vigilant expense monitoring while maintaining a high standard of quality for materials or services utilized.
  • Assisted manager in all aspects of business operations.
  • Improved piano performance by adjusting action regulation and voicing for optimal sound quality.
  • Collaborated with music teachers and performers, tailoring piano maintenance to individual needs.

Laborer

AAA Araz
04.2023 - 11.2023
  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Enhanced project timelines by collaborating effectively with team members on various tasks.
  • Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
  • Ensured safety compliance through regular inspection of tools and equipment, reporting any issues promptly.
  • Assisted in reducing material waste by accurately measuring, cutting, and assembling materials as needed.
  • Promoted a positive work environment by demonstrating strong teamwork and communication skills.
  • Streamlined inventory management with proper organization and storage of tools, materials, and supplies.
  • Maintained high-quality workmanship through attention to detail and adherence to industry standards.
  • Mitigated potential hazards with thorough site cleanup efforts at the end of each workday.
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Strengthened workplace safety culture by actively participating in safety meetings and trainings.
  • Performed general housekeeping and cleaning tasks.
  • Organized materials, tools, and equipment to supply team members.
  • Utilized construction tools and machinery to effectively complete job site projects.
  • Used variety of hand and power tools to complete tasks.
  • Loaded and unloaded materials onto trucks and trailers.
  • Cleaned and maintained tools, equipment and worksites.

Education

Advanced Diploma - Construction Engineering

Humber College
Toronto, ON
04.2026

High School Diploma -

St Jean De Brebeuf Catholic High School
Vaughan, ON
06.2022

Skills

  • Operations Management
  • Team Collaboration
  • Organizational Skills
  • Decision Making
  • Supply Chain Management
  • Problem Solving
  • Staff Training and Development
  • Conflict Resolution
  • Customer Service
  • Cost Control
  • Power Tool Operation
  • Blueprint Reading
  • Materials Loading

Accomplishments

    Honour Roll Student Graduate From St.Jean DeBruef Class of 2022

Certification

  • Standard First Aid With AED/CPR Level C
  • Certifed Food Handler
  • WHIMS 2015
  • Hazard Communication Standard V4
  • Heat Stroke and Heat Exhaustion Prevention V5

Timeline

Laborer

AAA Araz
04.2023 - 11.2023

Manager

McDonald's
07.2020 - Current

Piano Technician Assistant

Twisted Stringz Piano Tuning And Repair
05.2020 - Current

Advanced Diploma - Construction Engineering

Humber College

High School Diploma -

St Jean De Brebeuf Catholic High School

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Massimo DeCrisci