Massiel Gonzalez
Beamsville Canada,ON
Summary
Experienced Sales Manager with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth. Consistently pursues opportunities to learn new skills and contribute to group success.
Overview
5
5
years of professional experience
Work History
Associate Sales Consultant
Arbonne
Toronto, ON
10.2021 - Current
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Developed and delivered engaging sales presentations to convey product benefits.
- Met with over 50 existing customers and prospects to discuss business needs and recommend optimal solutions.
- Set up calendar with customer birthdays and other special events for personal touch.
- Attended multiple advanced training sessions and conferences to increase product knowledge and productivity.
- Executed direct sales from manufacturers to customers to improve profitability within retail environment.
Social Media Manager
Arbonne
Beamsville, ON
10.2021 - Current
- Developed marketing content such as blogs, promotional materials and advertisements for social media.
- Analyzed marketing plan and social media strategies to identify strategic weaknesses and make recommendations for improvements.
- Conducted research to determine current benchmark trends and audience preferences.
- Increased customer engagement through social media.
- Designed and implemented social media strategies to align with business goals.
- Created actionable plans to grow and maintain followers through Twitter, Facebook and Instagram.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Engaged relevant influencers to build brand awareness.
- Set clearly defined goals to drive customer retention, brand awareness and website or social media traffic.
Sales Consultant
Canadian Scholarship Trust
Oakville, ON
01.2021 - 09.2021
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Used coordination and planning skills to achieve results according to schedule.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Offers strong administrative, relationship-building and problem-solving abilities.
- Successful experience as leader and mentor to junior sales professionals.
Manager of Business Development and Sales
Aldo
Burlington, ON
01.2018 - 11.2020
- Created and executed outbound demand generation campaigns, calls and emails to deliver qualified leads for sales team.
- Formulated well-defined action plan to prioritize potential clients and achieve and exceed objectives.
- Qualified leads by scheduling introductory discovery meetings and calls.
- Collaborated with sales, marketing and other internal teams to meet shared goals.
- Developed deep understanding of customer needs, priorities and pain points to deliver customized service.
- Built relationships with customers and community to establish long-term business growth.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Monitored sales team performance, analyzed sales data and reported information to area managers.
- Coordinated staff sales meetings to discuss developmental strategy, best practices and process improvements.
- Trained new sales representatives on sales strategies and processes to reduce process gaps.
Education
Diploma - Child Development
Niagara College
Welland, ON09.2023
Advanced Diploma - Business Management Studies (BMS)
George Brown College
Toronto, ON09.2016
Skills
- Network development
- Lead prospecting
- Account servicing
- Sales expertise
- Staff Training
- Retention strategies
- Client Service
- Expense reporting
- Problem solving strength
- Account development
- Interpersonal communication skills
- Customer Relations
- Performance improvement
- Bilingual Spanish
- Social Media Management
- Social media coordination
- Critical Thinking
- Excellent Communication
- Business Development
- Strategic planning
- Content and digital asset management
- Lead Development
- Online marketing strategies
- Goal planning
- MS Office
- Training and Development
- Google Workspace
- Dependable and Responsible
- Cultural Awareness
- Organization and Time Management
- Multitasking Abilities
- Flexible and Adaptable
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Associate Sales Consultant
Arbonne
10.2021 - Current
Social Media Manager
Arbonne
10.2021 - Current
Sales Consultant
Canadian Scholarship Trust
01.2021 - 09.2021
Manager of Business Development and Sales
Aldo
01.2018 - 11.2020
Diploma - Child Development
Niagara College
Advanced Diploma - Business Management Studies (BMS)
George Brown College
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