Masrrah Alnajjar
San Diego
Overview
8
8
years of professional experience
Work History
Department Manager
Zara (Inditex)
San Diego, CA
03.2021 - Current
- supervise payroll operations involving timekeeping, scheduling, and employee records handling
- manage and assist team members to uphold company policies and procedures
- Assist with onboarding, recruitment, and employee inquiries
- Generate operational and administrative reports to support decision making
- coordinate daily operations to enhance workflow efficiency and organization
- Maintain accurate documentation and ensure confidentiality of employee information
- Support training initiatives and staff development
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Assistant Manager
Zara (Inditex)
San Diego, CA
10.2019 - 03.2021
- Assisted in payroll support, scheduling, and employee management
- Helped coordinate store operations and administrative processes
- Supported onboarding and training of new employees
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Established team priorities, maintained schedules and monitored performance.
Office Administrative Assistant
Al-Ghalib Trading Co.
Amman, Jordan
02.2018 - 08.2019
- Managed administrative records, documentation, and office coordination
- Assisted with reporting, scheduling, and communication across departments
- Maintained organized filing systems and supported daily office operations
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Education
Bachelor of Science - Business Administration
San Diego State University
San Diego, CA06.2026
Associate of Science - Business Administration
Grossmont College
San Diego, CA05.2024
Associate of Science - E-commerce
Petra University
Amman Jordan08.2018
Skills
- Payroll Processing & Timekeeping
- Administrative Support & Coordination
- Employee Relations & Onboarding
- Microsoft Excel, Word, Outlook
- Reporting & Documentation
- Organization & Multitasking
- Confidentiality & Compliance
- Staff management
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Timeline
Department Manager
Zara (Inditex)
03.2021 - Current
Assistant Manager
Zara (Inditex)
10.2019 - 03.2021
Office Administrative Assistant
Al-Ghalib Trading Co.
02.2018 - 08.2019
Bachelor of Science - Business Administration
San Diego State University
Associate of Science - Business Administration
Grossmont College
Associate of Science - E-commerce
Petra University