Overview
Work History
Education
Skills
Languages
Timeline
Generic

Masrrah Alnajjar

San Diego

Overview

8
8
years of professional experience

Work History

Department Manager

Zara (Inditex)
San Diego, CA
03.2021 - Current
  • supervise payroll operations involving timekeeping, scheduling, and employee records handling
  • manage and assist team members to uphold company policies and procedures
  • Assist with onboarding, recruitment, and employee inquiries
  • Generate operational and administrative reports to support decision making
  • coordinate daily operations to enhance workflow efficiency and organization
  • Maintain accurate documentation and ensure confidentiality of employee information
  • Support training initiatives and staff development
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.

Assistant Manager

Zara (Inditex)
San Diego, CA
10.2019 - 03.2021
  • Assisted in payroll support, scheduling, and employee management
  • Helped coordinate store operations and administrative processes
  • Supported onboarding and training of new employees
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Established team priorities, maintained schedules and monitored performance.

Office Administrative Assistant

Al-Ghalib Trading Co.
Amman, Jordan
02.2018 - 08.2019
  • Managed administrative records, documentation, and office coordination
  • Assisted with reporting, scheduling, and communication across departments
  • Maintained organized filing systems and supported daily office operations
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Provided clerical support to company employees by copying, faxing, and filing documents.

Education

Bachelor of Science - Business Administration

San Diego State University
San Diego, CA
06.2026

Associate of Science - Business Administration

Grossmont College
San Diego, CA
05.2024

Associate of Science - E-commerce

Petra University
Amman Jordan
08.2018

Skills

  • Payroll Processing & Timekeeping
  • Administrative Support & Coordination
  • Employee Relations & Onboarding
  • Microsoft Excel, Word, Outlook
  • Reporting & Documentation
  • Organization & Multitasking
  • Confidentiality & Compliance
  • Staff management

Languages

Arabic
Native or Bilingual
English
Native or Bilingual

Timeline

Department Manager

Zara (Inditex)
03.2021 - Current

Assistant Manager

Zara (Inditex)
10.2019 - 03.2021

Office Administrative Assistant

Al-Ghalib Trading Co.
02.2018 - 08.2019

Bachelor of Science - Business Administration

San Diego State University

Associate of Science - Business Administration

Grossmont College

Associate of Science - E-commerce

Petra University
Masrrah Alnajjar