Masoud Heidari
Richmond Hill,ON
Summary
Welcoming Customer Service Cashiers are adept at greeting customers, counting money, collecting payments, and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving. Reliable [Cashier] offers strong multitasking, problem-solving, and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customers positive experiences to drive loyalty and repeat business. Trained in specific areas and flexible with changing business needs. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Cashier
Shishlix Restaurant
10.2023 - 03.2024
- Provided excellent customer service by assisting clients and managing queries, achieving 100% customer satisfaction
- Managed inventory by stocking merchandise, assessing stock levels, and updating records, ensuring adequate product availability
- Recorded and processed customer transactions accurately
- Maintained a positive environment and provided exceptional customer service
- Produced and balanced the cash report at the end of each shift
- Interacted with others in an accepting and respectful manner; remained positive and respectful, even in difficult situations.
Warehouse Keeper
Nila Pakhsh Distribution center
04.2018 - 08.2023
- Understood inventory management principles and warehouse activities, such as receiving, storing, and issuing products
- Demonstrated physical stamina to move, lift, and carry large objects and willingness to work in various weather circumstances
- Paid attention to detail by precisely inspecting, labeling, and documenting incoming and outgoing shipments to guarantee inventory accuracy
- Worked well with others and obeyed senior warehouse staff
- Utilized spreadsheet and email programs, as well as warehouse management systems (WMS) and related software
- Kept the warehouse area neat to promote a safe workplace
- Followed safety procedures to avoid workplace mishaps and injuries
- Consistently met obligations and deadlines with a strong work ethic and dedication
- Raised problems and requested clarification when necessary.
Education
Bachelor of Science in Accounting -
Islamic Azad University
Skills
- Team player with a positive attitude who takes initiative and has a strong work ethic
- Ability to work well under pressure and meet set deadlines
- Strong attention to detail and a high level of accuracy
- Ability to work efficiently and independently
- Effective time management, organizational skills, and knowledge of computer programs
- Assist others to complete routine tasks to ensure services are provided efficiently
- Ability to learn new software and work procedures
- Maintain accuracy in financial records by paying attention to detail
- Ability to multi-task and prioritize workloads
- Sales expertise
- Product Knowledge
- Cleaning and sanitizing
- Written and verbal communication
- Time management skills
- Loyalty Program Promotion
- Currency counting
- Proficient in [Software]
- Customer service excellence
- Report Preparation
- POS system operations
- Proficient with computers, including Microsoft Office (Word & Excel)
- Able to thrive in a team environment but also independently with minimal supervision
- Having a friendly, professional demeanor and a dependable nature
- Cash Management
- Payment Processing
- Customer Service
- Query Management
- Client Satisfaction
- Cash Register Operation
- Returns processing
- Customer Assistance
- Drawer balancing
- Cash Handling
- Daily Reporting
- Staff Training
- Loss Prevention
- Inventory Control
- Inventory Management
- Customer Relations
- Cash handling and management
Personal Information
Title: Job Seeker
Languages
English
Professional Working
Timeline
Cashier
Shishlix Restaurant
10.2023 - 03.2024
Warehouse Keeper
Nila Pakhsh Distribution center
04.2018 - 08.2023
Bachelor of Science in Accounting -
Islamic Azad University