Masoud Allahpanah
Sales Associate
Vancouver,BC
Summary
Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.
Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
10
10
years of professional experience
Work History
Senior Sales Associate
Nikan Sport Store
04.2017 - 01.2024
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Collected payments and provided accurate change.
- Helped customers find specific footwear, answered questions and offered product advice.
- Developed trusting relationships with customers by making personal connections.
- Assessed customer needs to provide assistance and information on product features.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Engaged customers in friendly, professional dialogue to determine needs.
- Sold various products by explaining their unique features
Sales Associate
Versailles Clothing Shop
04.2014 - 03.2017
- Answered incoming telephone calls to provide store, products and services information.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to build rapport and loyalty.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
Education
Associate of Applied Science - Mechanical Engineering
Shahid Chamran University
Ahvaz, Iran09.2012
Skills
- Problem-Solving
- Verbal and Written Communication
- Dispute Mediation
- Teamwork and Collaboration
- Courteous and Professional
- Reliable and Punctual
- Visitor and Customer Relations
- Scheduling and Calendar Management
- Service-Oriented Mindset
- People Skills
- Critical Thinking
- Friendly, Energetic, Positive Attitude
- Good Work Ethic
- Time Management
- Customer Needs Assessment
- Store Opening and Closing
- Strategic Planning
Languages
English
Full Professional
Persian
Native or Bilingual
Timeline
Senior Sales Associate
Nikan Sport Store
04.2017 - 01.2024
Sales Associate
Versailles Clothing Shop
04.2014 - 03.2017
Associate of Applied Science - Mechanical Engineering
Shahid Chamran University