Summary
Overview
Work History
Education
Skills
Timeline
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Masoomeh Daneshvar Khoshmehr

Toronto,ON

Summary

  • Outgoing and energetic Department Associate with dynamic personality. Hard-working and reliable to consistently meet or exceed sales and profitability goals. Learns new tasks quickly and displays great patience with customers.
  • Resourceful Department Associate known for productivity and efficiently completing tasks. Specialize in inventory management, customer service, and sales strategy development. Excel in communication, teamwork, and problem-solving to enhance operations and customer satisfaction. Committed to continuous improvement and adaptability in fast-paced environments.

Overview

4
4
years of professional experience

Work History

AMAZON INC. OUTBOND DEPARTMENT ASSOCIATE

AMAZON (YYZ9)
Toronto, Ontario
02.2021 - Current
  • Checked items to ensure that they are in good condition and conform to quality specifications.
  • Performed deep research using problem-solving research tools for various scenarios.
  • Completed all processing and receiving activities in accordance with productivity standard.
  • Completed diverse tasks on a daily basis to serve customer needs.
  • Adhered to strict safety and quality standards.

Amazon INC.(YYZ9)/CRET DEPARTMENT Associate,

Amazon
Toronto, ON
02.2021 - Current

  • Demonstrate strong product knowledge to assist customers with questions and provide appropriate solutions
  • Collaborate with cross-functional teams to escalate complex issues and ensure timely resolution
  • Utilize problem-solving skills to troubleshoot customer concerns and provide accurate information and assistance
  • Unloading packages from incoming trucks, examining, and inspecting content for damage
  • Verifying packages in relation to order and invoices
  • Liaising and communicating directly with suppliers or shippers if any mistakes are identified
  • Placing labels on deliveries and allocating them to their various designated places
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Maintained updated knowledge through continuing education and advanced training.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Collaborated with others to discuss new opportunities.

Education

High School Diploma -

SCAS Adult School
08-2022

Bachelors Degree - IT Engineering

University of Applied Science and Technology
Tehran, Iran
01.2015

Skills

  • HTML
  • Photoshop
  • AutoCAD
  • participated in various volunteering programs organized by the international women
  • completed computer and job skills training in immigration center office such as word , excel , power point , outlook
  • participated in the language instruction newcomers to canada (LINC)

Timeline

AMAZON INC. OUTBOND DEPARTMENT ASSOCIATE

AMAZON (YYZ9)
02.2021 - Current

Amazon INC.(YYZ9)/CRET DEPARTMENT Associate,

Amazon
02.2021 - Current

High School Diploma -

SCAS Adult School

Bachelors Degree - IT Engineering

University of Applied Science and Technology

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Masoomeh Daneshvar Khoshmehr