Mason Poirier
Sydney,NS
Summary
With over 5 years of experience as a Restaurant Waiter and Busser, I excel in providing excellent customer service, managing multiple tables, and ensuring timely food delivery. I assist with order accuracy, upsell specials, and maintain a clean dining area. My strong communication, multitasking, and teamwork skills help create a positive guest experience and contribute to smooth restaurant operations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Restaurant Waiter
Parkland Retirement Living
118 Kenwood Drive
10.2019 - Current
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Bussed and reset tables to keep dining room and work areas clean.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
- Explained menu items and suggested appropriate options for food allergy concerns.
Restaurant Busser
Governors Pub & Eatery
233 Esplanade Street
03.2023 - 10.2024
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Restaurant Waiter
Portside
144 Esplanade Street
06.2018 - 09.2019
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas for optimal guest experience.
- Collaborated with kitchen staff to help prep food items such as french fires and or battered fish.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
Education
High School Diploma -
Sydney Academy
49 Terrance Street06-2019
Skills
- Order accuracy
- Menu knowledge
- Table management
- Customer service
- Food safety
- Team collaboration
Certification
CPR/First Aid
WHMIS
Timeline
Restaurant Busser
Governors Pub & Eatery
03.2023 - 10.2024
Restaurant Waiter
Parkland Retirement Living
10.2019 - Current
Restaurant Waiter
Portside
06.2018 - 09.2019
High School Diploma -
Sydney Academy