Mason Poirier
Sydney,NS
Summary
With over 5 years of experience as a Restaurant Waiter and Busser, I excel in providing excellent customer service, managing multiple tables, and ensuring timely food delivery. I assist with order accuracy, upsell specials, and maintain a clean dining area. My strong communication, multitasking, and teamwork skills help create a positive guest experience and contribute to smooth restaurant operations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Restaurant Waiter
Parkland Retirement Living
10.2019 - Current
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Bussed and reset tables to keep dining room and work areas clean.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
- Explained menu items and suggested appropriate options for food allergy concerns.
Restaurant Busser
Governors Pub & Eatery
03.2023 - 10.2024
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Restaurant Waiter
Portside
06.2018 - 09.2019
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas for optimal guest experience.
- Collaborated with kitchen staff to help prep food items such as french fires and or battered fish.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
Education
High School Diploma -
Sydney Academy
49 Terrance Street06-2019
Skills
- Order accuracy
- Menu knowledge
- Table management
- Customer service
- Food safety
- Team collaboration
Certification
CPR/First Aid
WHMIS
Timeline
Restaurant Busser
Governors Pub & Eatery
03.2023 - 10.2024
Restaurant Waiter
Parkland Retirement Living
10.2019 - Current
Restaurant Waiter
Portside
06.2018 - 09.2019
High School Diploma -
Sydney Academy
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