Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mason Ortega

Acton,CA

Summary

Detail-oriented professional with strong problem resolution skills. Proven ability to enhance customer satisfaction through effective troubleshooting and active listening.

Overview

2
2
years of professional experience

Work History

Copier Service Technician

Rj's Copiers Equipment
05.2023 - 09.2025
  • Worked in customer services answering phone calls from customers and helping them with their needs.
  • Lifted heavy machinery from office to office.
  • Assisted customers with troubleshooting copier problems, enhancing client satisfaction.

Golf Cart Attendant

Emerald Valley Golf And Resort
06.2025 - 08.2025
  • Assisted golfers with cart rentals and returns to ensure seamless experience.
  • Maintained cleanliness and organization of golf carts to enhance appearance and functionality.
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Monitored cart inventory levels, reporting shortages to management for timely replenishment.

Education

Bachelor's Degree - Communications

Southern New Hampshire University
Hooksett, NH
01-2028

High School Diploma -

Saugus Hischool
Saugus, CA
05-2023

Skills

  • Teamwork
  • Attention to detail
  • Multitasking
  • Customer service
  • Active listening
  • Problem resolution

Languages

English
Native or Bilingual

Timeline

Golf Cart Attendant

Emerald Valley Golf And Resort
06.2025 - 08.2025

Copier Service Technician

Rj's Copiers Equipment
05.2023 - 09.2025

Bachelor's Degree - Communications

Southern New Hampshire University

High School Diploma -

Saugus Hischool
Mason Ortega