Mason Mueller
Kitchener
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Representative - Inside Sales
Westburne Electric / Wesco Distribution
2019.03 - Current
- Answered customers' questions regarding products, prices and availability.
- Managed friendly and professional customer interactions.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Used digital methods and traditional telephone approaches to generate sales.
- Operated company vehicles and heavy equipment with focus on safety and risk management.
Head Lifeguard and Lifeguard
Town of St. Marys & City of St. Catharines
2014.06 - 2019.03
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Observed recreational users to detect safety concerns and prevent ongoing violations.
- Detailed safety rules and procedures regarding activities to customers and guests.
- Provided valuable swim instruction to patrons of various ages to build confidence, strength, and skills in positive learning environment.
Cashier
The BeerStore
2022.08 - Current
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Reviewed weekly sales ads and monitored price changes.
Education
Electrical And Electronics
Niagara College
Welland, ONHigh School Diploma -
St. Marys DCVI
St. Marys, ON06.2015
Skills
- Customer Service and Assistance
- Attention to Detail
- Verbal and Written Communication
- Sales Cycle Management
- Outreach Initiatives
- Time Management
Accomplishments
- Completed NAED Epec Bronze (North American Electrical Distributors).
- Fiix calling campaign participant.
- Top 3 in Rockwell (ICSS) Initiative Inside Sales and Counter Staff Incentive Program.
- Various vendor training programs.
Certification
- NAED Bronze
- Certified Forklift Operator
- CPR C and First Aid
Timeline
Cashier
The BeerStore
2022.08 - Current
Senior Representative - Inside Sales
Westburne Electric / Wesco Distribution
2019.03 - Current
Head Lifeguard and Lifeguard
Town of St. Marys & City of St. Catharines
2014.06 - 2019.03
Electrical And Electronics
Niagara College
High School Diploma -
St. Marys DCVI
- NAED Bronze
- Certified Forklift Operator
- CPR C and First Aid
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