Mason MacPherson
Lake Cowichan,BC
Summary
• Community orientated
• Attention to fine detail/quality
• Customer service
• Determined
Sufficient experience prioritizing quality control and exceptional customer service, embodying a strong work ethic. Skilled in both interpersonal engagement and rigorous quality standards, consistently ensured premium experiences, leveraging experience across diverse roles to enhance team efficiency and product excellence.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Youbou Bar and Grill
07.2024 - Current
- Demonstrated ability to interact with customers in friendly and professional manner.
- Provided excellent customer service by anticipating needs and responding promptly to requests.
Barista
Ed's Coffeehouse
04.2021 - Current
- Prioritizing Quality over Quantity of all products, guaranteeing everything is made to high standards, remaking anything which wasn't best it could be.
- Demonstrated ability to satisfy customer needs and ensured upmost satisfaction with strong communication, efficient speed and quality products.
- Performed cooperatively with other employees, training new hires as senior employee.
Landscape Labourer
Garden Made
07.2020 - 01.2022
- Utilized equipment and tools to accomplish physical tasks.
- Made sure all equipment was organized and clean for each use in detailed manner.
Education
Bachelor of Engineering (BEng) - Engineering
University of Victoria
Victoria, BC05.2029
High School Diploma -
Lake Cowichan School
Lake Cowichan, BC06.2024
Skills
Quality Control
Strong Work Ethic
Exceptional customer service
Guest Engagement
Certification
• Emergency First Aid CPR/AED Level C
• Toastmasters
Volunteer work
Lake Cowichan School, Leadership student, 2021-2024
150+ Hours of total volunteer work
- organized personal volunteer projects and assisted in group school spirit events/fundraisers; helping setup, running fundraiser tables and directing students through events.
Cowichan Lake Ambassador Program, Candidate and Ambassador, 2023-2024
• Representing my community by attending town events and fundraisers.
• Portraying myself in a professional manner being well articulated to communicate knowledge of my community to others.
Activities and Intrests
•Volleyball
•Basketball
•Skiing
•Music
References
Ed Ufnal (Employer, Eds Coffeehouse)
Lake Cowichan
250-507-7110
hifiaudio@hotmail.com
Naomi Battye (Teacher, Lake Cowichan School)
Lake Cowichan
250-709-2813
nbattye@sd79.bc.ca
Desiree Karlsen (Royalty Coordinator, Cowichan Lake Ambassador Program)
Lake Cowichan
250-709-3783
cowichanlakelotl@gmail.com
Timeline
Server
Youbou Bar and Grill
07.2024 - Current
Barista
Ed's Coffeehouse
04.2021 - Current
Landscape Labourer
Garden Made
07.2020 - 01.2022
Bachelor of Engineering (BEng) - Engineering
University of Victoria
High School Diploma -
Lake Cowichan School
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