Mason Ly
Vancouver,BC
Summary
Spearheaded process improvements and facilitated cross-departmental communication at Bang Trinh Limited Company.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Crab Hot Lau
Vancouver
11.2025 - Current
- Collaborated with kitchen staff to coordinate timely food and beverage service.
- Engaged with customers to provide personalized recommendations based on preferences.
- Processed customer orders efficiently using point-of-sale systems for accuracy.
- Monitored stock levels of ingredients and supplies to support daily operations.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
Assistant Director
Bang Trinh limited company
Ho Chi Minh, Viet Nam
01.2025 - 06.2025
- Managed communication between departments to ensure project alignment and efficiency.
- Implemented process improvements to streamline workflows and increase productivity.
- Managed daily workflow of personnel by assigning tasks, tracking progress and providing assistance when needed.
- Managed inventory and resources to ensure availability and cost-effectiveness.
Personal Trainer
freelancer
Ho Chi Minh, Viet Nam
03.2023 - 06.2025
- Developed personalized fitness plans for diverse client needs and goals.
- Conducted one-on-one training sessions to ensure proper exercise techniques.
- Monitored client progress and adjusted programs based on performance feedback.
- Motivated clients to reach their personal best by providing positive reinforcement.
Coffee Shop Manager
Dream garden
Ho chi Minh, Viet Nam
05.2023 - 09.2023
- Managed daily operations and staff scheduling for a busy coffee shop environment.
- Trained new employees on customer service and beverage preparation standards.
- Developed and implemented store policies to enhance customer satisfaction and efficiency.
- Ensured cleanliness and organization of the shop for an inviting atmosphere.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Barista
Katinat Saigon Cafe
Ho Chi Minh, Viet Nam
12.2020 - 08.2023
- Prepared high-quality coffee beverages using espresso machines and grinders.
- Maintained cleanliness of work areas and equipment throughout shifts.
- Assisted in training new staff on beverage preparation and customer interaction.
- Prepared and served coffee, milk tea and teas.
- Sliced fruits, vegetables and meats for use in food service.
Education
Some College (No Degree) - Health Care Assistant
Vancouver Community College
VancouverHigh School Diploma -
Nguyen Hien
Ho Chi Minh, Vietnam08-2018
Bachelor of Arts - Chinese
Van Hien
Skills
Executed problem-solving strategies to identify and resolve operational challenges
Cultivated motivational skills to inspire and engage team members
Assisted teams in developing strategies to meet client needs Supported project execution by coordinating tasks and resources Contributed to problem-solving efforts to enhance project outcomes
Supported quality assurance processes to maintain product standards Assisted in identifying defects and implementing corrective actions Collaborated with teams to enhance product reliability
Facilitated personalized training sessions to enhance client fitness levels
Cultivated a deep commitment to fitness and wellness practices
Spearheaded initiatives to promote good nutrition and healthy eating habits
Assisted clients in identifying personal goals and developing actionable plans Supported individuals in overcoming obstacles to achieve desired lifestyle changes Guided participants through wellness strategies to enhance overall well-being
Languages
Vietnamese
Native/ Bilingual
English
Professional
Chinese (Mandarin)
Full Professional
Chinese (Cantonese)
Native/ Bilingual
Education and Training
true,other,true,other,other
Certification
CPR_First Aid
Food Safe Level 1
HSK5+HSKK Certificate
Timeline
Server
Crab Hot Lau
11.2025 - Current
Assistant Director
Bang Trinh limited company
01.2025 - 06.2025
Coffee Shop Manager
Dream garden
05.2023 - 09.2023
Personal Trainer
freelancer
03.2023 - 06.2025
Barista
Katinat Saigon Cafe
12.2020 - 08.2023
High School Diploma -
Nguyen Hien
Bachelor of Arts - Chinese
Van Hien
Some College (No Degree) - Health Care Assistant
Vancouver Community College