Mason Kidder
Rancho Cucamonga
Summary
Dedicated sales professional with over 8 years of customer-facing retail sales experience and a proven ability to build lasting customer relationships, close sales and provide exceptional service. Strong communicator with goal-oriented mindset who thrives in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Retail Sales Associate
Secard Pools and Spas
Rancho Cucamonga, CA
05.2018 - Current
- Delivered exceptional customer service, enhancing client satisfaction and loyalty.
- Educated customers on product features, boosting knowledge and facilitating informed purchasing decisions.
- Processed transactions efficiently, maintaining accuracy in cash handling and sales reporting.
- Assisted in inventory management, ensuring product availability and accurate stock levels.
- Resolved customer inquiries and complaints promptly, reinforcing positive shopping experiences and retention efforts.
- Greeted customers and helped with product questions, selections, and purchases.
- Answered questions about store policies and addressed customer concerns.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Education
Bachelor of Science - Business Administration
Grand Canyon University
Phoenix, AZ12-2025
Skills
- Retail sales
- Sales expertise
- Product knowledge
- Collaboration
- Customer service
- Inventory management
- Customer follow-up
- Phone etiquette
- Problem-solving
- Teamwork
- Team collaboration
Timeline
Retail Sales Associate
Secard Pools and Spas
05.2018 - Current
Bachelor of Science - Business Administration
Grand Canyon University